What is better Oracle CRM or Salesforce Service Cloud? Assessing products for the top CRM Software does not always have to be tough. On our review platform, you can easily match Oracle CRM and Salesforce Service Cloud and immediately evaluate their distinct features. We allow you to take a look at their capabilities, supported devices, level of support, prices, terms, and more.
You can even assess their overall score (8.7 for Oracle CRM vs. 9.6 for Salesforce Service Cloud) and overall customer satisfaction level (99% for Oracle CRM vs. 97% for Salesforce Service Cloud). Take your time and compare your best alternatives and find out which one is best for your company. You should also consider the software vendor’s business viability; are they reliable and will they still be on the market a few years from now?
We know that not all companies have the time to examine a wide range of various solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the CRM Software category are: HubSpot Smart CRM, Salesforce CRM, Freshsales.
Oracle CRM is sold on demand, starting from $75 per month, calculated on the basis of an annual subscription. There are two payment plans that don’t require annual commitment:
Standard Version $90/user/month – the maintenance and upgrading schedule is determined by Oracle.
Enterprise Version $125/user/month – the maintenance and upgrading schedule is determined by the customer.
Self-Deployed Version $110/user/month – the customer gets to deploy the CRM.
For more information on the pricing, please contact the company directly.
Oracle CRM integrates with the following systems and applications:
Siebel CRM
Oracle E-Business Suite
JD Edwards EnterpriseOne
Lotus Notes
Microsoft Office
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Oracle CRM handles all customer relationship management issues and business processes on a single platforms, and offers a variety of deployment methods.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
The solutions analyzed on this page are only a small sample of our full CRM Software category and you should keep in mind that there might be more desirable alternatives available. If you want to make sure you make the wisest choice for your business we strongly encourage you to try out more services first. You may also want to consult our top 10 CRM Software ranking to find out which apps are at the moment the best ones and leaders in the market.
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