What is better Oracle CRM or Freshservice? We are here to simplify the process of assessing CRM Software products for you. For example, on this page you can verify the overall performance of Oracle CRM (8.7) and compare it with the overall performance of Freshservice (9.4). You may also match their overall user satisfaction rating: Oracle CRM (99%) vs. Freshservice (97%).
What’s more, lexamine their services carefully to find out which product can better tackle your company’s needs. Generally, any business solution should allow you to quickly see the big picture, at the same time allowing you easy access to the details.
People who want to save some time or could use a CRM Software recommendation from our experts might want to take a look at these top choices for this year: HubSpot Smart CRM, Freshsales, Salesforce CRM.
Oracle CRM is sold on demand, starting from $75 per month, calculated on the basis of an annual subscription. There are two payment plans that don’t require annual commitment:
Standard Version $90/user/month – the maintenance and upgrading schedule is determined by Oracle.
Enterprise Version $125/user/month – the maintenance and upgrading schedule is determined by the customer.
Self-Deployed Version $110/user/month – the customer gets to deploy the CRM.
For more information on the pricing, please contact the company directly.
Oracle CRM integrates with the following systems and applications:
Siebel CRM
Oracle E-Business Suite
JD Edwards EnterpriseOne
Lotus Notes
Microsoft Office
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Oracle CRM handles all customer relationship management issues and business processes on a single platforms, and offers a variety of deployment methods.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
You don’t want just a wide range of useful tools and scalable pricing plans from a reliable CRM Software. Almost as important as main features is a top-notch customer support. You want to ensure that when you have any questions about Oracle CRM or Freshservice, or you struggle with some problems, or maybe you’ll want to ask for a specific update or feature useful to your company you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you can benefit from personal training or at the very least a knowledge base you can use.
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