Opsgenie
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Incident management
- Action mapping and reliable alerting systems
- On-call management and escalations
- Advanced post-incident analysis and reporting
- Real-time incident event tracking
- Service-aware management
- Incident command center
- Web conference bridge
- Stakeholder communications
- Multiple integrations
- Native mobile application
Pricing Info
Pricing Info
Available pricing plans:
Free
- Up to 5 users
- Unlimited number of alerts
- Email notifications (unlimited)
- Android/iOS push notifications (unlimited)
- 100 SMS notifications (US and Canada)
- 100 SMS notifications (International)
- iOS and Android mobile applications
- API request limits depending on the number of users x1000
- Team-based organization and visibility
- Data segmentation
- On-call management (schedules, escalation, and routing rules)
- Optional alert fields
- Alert lifecycle tracking
- Alert classification (tags)
- Monitoring integrations
- ChatOps integrations
- 3-month data retention
- Community customer support coverage
Essentials – $11/user/month ($9/user/month when billed annually)
- Unlimited alerts, email, and android/iOS push notifications.
- US and Canada SMS/Voice notifications
- number of user x100
- $0.10 per additional notification
- International SMS/Voice notifications
- number of users x25
- $0.35 per additional notification
- API request limits depending on the number of users x1000.
- iOS, Android, and Blackberry Dynamics mobile app
- Monitoring and ChatOps integrations
- Customizable bi-directional integrations with Jira Software and Jira Service Desk
- Downloadable and schedulable reports
- Resource usage reports
- 6-month data retention
- Email and chat support
Standard – $23/user/month ($19/user/month when billed annually)
- All Essential plan features
- Unlimited SMS/Voice notifications for US and Canda and international territories.
- Unlimited access to Opsgenie APIs
- Rich actionable alerts
- Automated Opsgenie actions
- Advanced alert enrichment
- Advanced alert customization
- Custom alert actions
- Alert and notification policies
- Customizable bi-directional integrations
- Outbound integrations
- Bi-directional integration with Jira Software and Jira Service Desk
- Bi-directional integrations with ITSM Tools
- Integrations with in-house/on-premise systems
- Action mapping system
- Incoming phone call routing
- $10/number/month if from a phone number (1 free)
- $0.10/minute if from within US and Canada territories (100 minutes free)
- $0.35/minute for international calls
- Heartbeat monitoring
- Single sign-on access
- Custom user roles
- Central notification rule management
- Advanced reporting analytics
- Downloadable and schedulable reports
- Resource usage reports
- Monthly overview analytics
- Operational efficiency analytics
- On-call analytics
- 1-year data retention
Enterprise – $35/user/month ($29/user/month when billed annually)
- All Standard plan features
- External services
- Service status pages
- Service subscriptions
- Service and infrastructure health analysis
- Team-based service management
- Planning and scenarios
- Alert to incident roll-up
- Incident command center
- Advanced post-incident analysis
- Incident postmortems
- Real-time incident event tracking
- Web conference bridge
- Free stakeholder communications
- Data encryption
- Conference attendance and efficiency analytics
- Post-incident analysis reporting
- Service and infrastructure health analysis
- Unlimited data retention
- 24/7 email, chat, and phone support
Integrations
Integrations
Opsgenie integrates with more than 200 applications including popular ITSM and ticketing, monitoring, and chat tools, as well as other communication and collaboration systems. Below are some of them:
- AirBrake
- Amazon CloudTrail
- API
- Atlassian Statuspage
- Azure
- Bamboo
- BigPanda
- Bitbucket
- Campfire
- Catchpoint
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Washington Post, Bitly, Looker
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive incident management system that facilitates issue forecasting, reporting, and resolution. Unlike traditional issue monitoring and reporting, Opsgenie can forecast potential issues based on aggregated signals.
Company Email
sales@opsgenie.com
Contact No.
Company's Address
465 Pine Street
San Francisco, CA 94104
USA
Opsgenie Comparisons
Popular Opsgenie Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Remote Monitoring and Management (RMM)
- Professional Services Automation (PSA)
- Best-in-class Remote Access
- Mobile Technician Management
- Billing and Invoicing
- Benchmarks
- Reporting and Analytics
- Real time alerts
- IT automation
- Custom scripting
- Contracts and SLA
- Service Desk
- Patch Management
- Mobile View
- Chat and File Transfer
- Help Desk and Ticketing
- Contracts and Services Management
Pricing Info
Atera offers the following basic and enterprise pricing packages:
Pro – $99/month (Annual Billing) or $119/month
- Full RMM
- Automatic Monitoring
- IT Tasks Automation
- Patch Management
- Network Inventory
- System White Labeling
- Unattended Remote Access (Max. 2 concurrent sessions)
- API (400 RPM)
Growth -$129/month (Annual Billing) or $149/month
- All Pro features
- Remote – Unlimited concurrent sessions
- Remote – Smartphone App
- Less than 20MB Patch & Scripting Installations
- Mac Agent
- Direct Quickbooks integration
- API (600 RPM)
- Chat
Power – $169/month (Annual Billing) or $199/month
- All Growth features
- Database Snapshots
- Geo-redundant Database
- API (700 RPM)
Integrations
Atera integrates with the following business systems and applications:
- Webroot
- AnyDesk
- Ninite Pro
- Warranty Master
- IT Glue
- TeamViewer
- ScreenConnect
- Zapier
- QuickBooks Online
- QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Company Email
info@atera.com
Contact No.
Company's Address
Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA
Atera Comparisons
Popular Atera Alternatives
In case you continue having doubts about which solution will perform best for your company it may be a sensible idea to check out each service’s social metrics. Such metrics are frequently a sign of how popular a given product is and how wide is its online presence. For instance Opsgenie Twitter profile has currently 85907 followers. At the same time Atera Twitter is followed by 570 people.
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