What is better Opsgenie or NinjaOne (Formerly NinjaRMM)? We are here to streamline the process of comparing IT Management Software products for you. For instance, on this page you can verify the overall performance of Opsgenie (9.2) and compare it with the overall performance of NinjaOne (Formerly NinjaRMM) (8.6). You can also match their overall user satisfaction rating: Opsgenie (98%) vs. NinjaOne (Formerly NinjaRMM) (93%).
What’s more, lexamine their services in detail to determine which product can better address your company’s needs. Generally, any business app should allow you to quickly check the big picture, all the while allowing you easy access to the details.
We know that not all people have enough time to try out a large number of various services, so we created a list of suggestions that you may find useful. Our top choices for the Application Performance Monitoring Software category are: Smartbear BugSnag, Dynatrace, Uptime Cloud Monitor.
Opsgenie integrates with more than 200 applications including popular ITSM and ticketing, monitoring, and chat tools, as well as other communication and collaboration systems. Below are some of them:
AirBrake
Amazon CloudTrail
API
Atlassian Statuspage
Azure
Bamboo
BigPanda
Bitbucket
Campfire
Catchpoint
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Washington Post, Bitly, Looker
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A comprehensive incident management system that facilitates issue forecasting, reporting, and resolution. Unlike traditional issue monitoring and reporting, Opsgenie can forecast potential issues based on aggregated signals.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Almost as important as useful features and customer support responsiveness are pricing plans provided by Opsgenie and NinjaOne (Formerly NinjaRMM). While pricing should not be the only aspect it’s definitely an important thing to think about. You should try to find a flexible pricing plan that can be matched with your team size and easily scaled up every time your business grows. Be sure that you don’t pick packages that have additional functionalities that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can usually count on discounts. You should also check out a free trial or demo of every app to spend at least some time using it. It’s a useful experience that doesn’t require you to invest any money and gives you a solid overview of what it feels like to work with Opsgenie and NinjaOne (Formerly NinjaRMM).
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