What is better OneDesk or Vivantio? Selecting the best Help Desk Software for your organization is difficult with a lot of functions, options, and terms to choose from. However, depending on our website will allow you to cut down the necessary steps by getting all key software in one place.
For example, you can compare OneDesk and Vivantio for their tools and overall scores, namely, 8.2 and 8.4, respectively. Furthermore, you can check which software has better general user satisfaction rating: 99% (OneDesk) and 93% (Vivantio) to find out which software is the better option for your company. Don’t simply buy the software with the cheapest price, but the solution that offers the most cost-effective value.
At the moment, the most significant solutions in our Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Almost as essential as features and customer support quality are pricing options made available by OneDesk and Vivantio. While cost should not be the sole aspect it’s without a doubt a significant thing to consider. You should count on a flexible pricing package that can be adjusted to your company size and effortlessly scaled up if your team grows. You should be certain you don’t opt for pricing plans that include complex functionalities that you won’t find a use for and always make an effort to contact with the vendor directly as enterprises can usually count on more affordable prices. You should also give a chance to a free trial or demo of every service to spend at least some time using it. It’s a useful experience that doesn’t require you to spend any money and offers a solid overview of what it’s like to work with OneDesk and Vivantio.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
