Samanage
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Online Feedback
- Website Widgets
- Mobile Feedback Collection
- Feedback Terminals
- Smiley/Multiple-Question Buttons
- Machine Learning Algorithms
- Smart Alerts
- Single Feedback KPI
- Insights Sharing
Pricing Info
Pricing Info
OMBEA Insights offers several SME and enterprise pricing plans. You may contact the vendor for more information and request for a quote.
Integrations
Integrations
OMBEA Insights integrates with the following customer and employee experience management solutions offered by OMBEA:
- OMBEA ExpressPod
- OMBEA Online Feedback Tools
- OMBEA Response
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
University of Cambridge, eBay, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OMBEA Insights is a feedback analytics platform that allows you to collect and turn customer and employee feedback into actionable insights.
Company Email
info@ombea.com
Contact No.
Company's Address
OMBEA AB
Sveavägen 82,
113 59 Stockholm,
Sweden
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT Service Desk
- Contracts & Licenses
- Knowledge Base
- IT Asset Management
- Self-service Portal
- Risk Detection
- Problems & Changes
- IT Service Catalog
- SLA Management
- Reports and API
- Mobile Access
- Integrations Suite
- Tailored dashboard
- Risks tab
- Built-in best practices
- Automatic classification
- Warranty sync
- Drag & drop setup
- QR Audit tool
- Invisible patches
- Crowdsource printers
- No-regrets undo
- Fewer clicks
- Snapshot view
- Always current
Pricing Info
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
- IT Service Desk
- IT Asset Management
- Integrated IT Solution
Integrations
- Google Apps
- Zapier
- Zendesk
- Citrix GoToAssist Remote Support
- Okta
- OneLogin
- CA SiteMinder and CA CloudMinder
- Samanage on-premise or cloud REST API
- QR and barcodes
- Jira
- LogMeIn
- Centrify
- Salesforce
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Company Email
support@samanage.com
Contact No.
Company's Address
117 Edinburgh South
Suite 100, Cary NC 27511
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You don’t want just a wide array of functionalities and adjustable pricing from a credible CRM Software. Almost as important as key features is a trustworthy customer support. You want to ensure that if you have any questions about OMBEA Insights or Samanage, or you face some problems, or perhaps you’ll want to ask for a certain revision or feature beneficial to your company you can rely on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are available. It’s also a big plus if you are able to profit from personal training or at least an FAQ you can use.
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