What is better OMBEA Insights or Salesforce Service Cloud? Specific firms want different types of CRM Software. To learn which one fits your needs, consider assessing various solutions feature by feature an taking into consideration their terms and costs. Furthermore, you may get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system.
The results are: OMBEA Insights (8.0) vs. Salesforce Service Cloud (9.6) for all round quality and usefulness; OMBEA Insights (100%) vs. Salesforce Service Cloud (97%) for user satisfaction rating. Examine their strong and weaker points and decide which software is a better choice for your company. An effective, simple tactic is to list the pros and cons of both solutions next to each other and see which solution is better.
We are aware that not all companies have the time to scrutinize a wide range of various solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Reviews Management Software category are: Alchemer, Yotpo, Sogolytics.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
If you are still having second thoughts about which software will perform best for your company it might be a good idea to investigate each service’s social metrics. Such metrics are usually an indicator of how popular each software is and how extensive is its online presence.For instance, if you look at OMBEA Insights LinkedIn page you’ll see that they are followed by 480 people. In case of Salesforce Service Cloud the amount of followers on their LinkedIn page is 2120339.
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