What is better OBS or bpm'online CRM? If you wish for a reliable CRM Software product for your organization you have to take time to examine several alternatives. It doesn’t have to be challenging, and can be as easy as matching their functions in a table like the one below. You will also get a brief idea how each product functions. For instance, on this page you can see OBS’s overall score of 8.0 and compare it against bpm'online CRM’s score of 9.3; or OBS’s user satisfaction level at 100% versus bpm'online CRM’s 100% satisfaction score.
The comparison can help you spot the pros and cons of each program, and make up your mind on which fits you requirements better. Beyond the main features, the application which is simple and intuitive is always the better product.
Our team put a lot of effort to prepare reviews of all popular Billing and Invoicing Software services that you can find on the market, but among all the ones we reviewed these three deserved our special attention: NetSuite ERP, Zoho Books, FreshBooks.
Contact OBS for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
OBS integrates with the following business systems and applications:
Infomir
Verimatrix
Cubiware
Airspan
Novel Super TV
Beenius
Free Radius
PayPal
DalPay
GlobalPAY
NETELLER
TigoPesa
Tigo
Korta
EVO Payments
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Spice Net, CityOnline, Streaming Media
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
OBS (Open Billing System) is a Subscription Billing and CRM solution designed to helps enterprises graduate from legacy order-to-cash process to a streamlined and automated billing.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
No CRM Software will be able to cater to all the requirements of a business. Though main functionalities of OBS and bpm'online CRM are obviously a priority you should also thoroughly examine the integrations supported by each solution. In many cases your team will already be using other types of SaaS software in your company and it’s definitely wiser to select services that integrate well with each other. If you do that you will be able to guarantee an effortless transfer of data between your teams and software used, which can considerably reduce time spent on migrating between one service and the other.
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