What is better NinjaOne (Formerly NinjaRMM) or XIA Configuration? With different functions, pricing, conditions, and more to check, choosing the best IT Asset Management Software for your organization is tricky. But by using our system, you can easily match the functions of NinjaOne (Formerly NinjaRMM) and XIA Configuration together with their general SmartScore, respectively as: 8.6 and 8.0 for overall score and 93% and 100% for user satisfaction.
You can also review them feature by feature check out which software is a better fit for your enterprise. Don’t forget to get a free trial first before getting a plan to see how the solution can help you in real scenarios.
Our experts made sure to prepare reviews of all popular IT Service Software products available out there, but among all the ones we reviewed these three deserved our special attention: LiveAgent, Freshservice, Zendesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Centrel Solutions offers the following packages with its inclusions. Contact the vendor for their enterprise pricing details and other product information.
A network documentation solution created for IT professionals, helping them manage their IT infrastructure by automatically generating network documentation. It supports a vast selection of technologies such as Active Directory, Windows, Unix, VMware, Hyper-V, SQL, Backup Exec, and Citrix to mention a few.
In case you continue having second thoughts about which software will perform best for your business it may be a good idea to take a look at each service’s social metrics. These metrics are quite often an indicator of how popular each service is and how big is its online presence. For example NinjaOne (Formerly NinjaRMM) Twitter account has currently 1130 followers. At the same time XIA Configuration Twitter is followed by 126 users.
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