What is better NinjaOne (Formerly NinjaRMM) or Sellsy Helpdesk? Finding the appropriate Help Desk Software product is as straightforward as evaluating the good and low functions and terms offered by NinjaOne (Formerly NinjaRMM) and Sellsy Helpdesk. Here you can also match their overall scores: 8.6 for NinjaOne (Formerly NinjaRMM) vs. 7.3 for Sellsy Helpdesk. Or you can look at their general user satisfaction rating, 93% for NinjaOne (Formerly NinjaRMM) vs. N/A% for Sellsy Helpdesk.
We suggest that you take some time to review their specific functions and figure out which one is the better alternative for your company. Likewise, don’t forget to take into account your company’s or industry’s special situation, such as, a multilingual solution for a global team or a mobile platform to help you work in the field.
In the event you need to quickly find the more reliable IT Service Software according to our experts we advise you examine the following services: LiveAgent, Zendesk, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
You should keep in mind that while both NinjaOne (Formerly NinjaRMM) and Sellsy Helpdesk may provide an excellent range of features every solution may be created for a different business size. If you are analyzing various solutions you may want to focus on a business size they are catering to. Specific functionalities might scale up effectively for huge enterprises but if you run a small or mid-sized company it’s usually better to avoid paying for customized features that you might never have a chance to use.
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