What is better NinjaOne (Formerly NinjaRMM) or Gmelius? Finding the best Help Desk Software product is all about cross-checking various solutions and determining the top program for your specific needs. Our proprietary system will give you a quick look at the general rating of NinjaOne (Formerly NinjaRMM) and Gmelius. For general quality and performance, NinjaOne (Formerly NinjaRMM) scored 8.6, while Gmelius scored 8.5. On the other hand, for user satisfaction, NinjaOne (Formerly NinjaRMM) earned 93%, while Gmelius earned N/A%.
Below you can also verify their characteristics, terms, plans, etc. to find out which application will be more appropriate for your situation. An important aspect to check is if the application allows you to toggle on/off restrictions on various types of users to protect any confidential company data.
Users who are pressed for time or need a IT Service Software recommendation from our team might want to try out these top choices for this year: LiveAgent, Zendesk, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Gmelius Integrates with the following applications:
Gmail
G Suite
Slack
Dropbox
Google Drive
Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uber, Spotify, The Harvard Crimson
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Gmelius transforms Gmail into your company's workspace. It even makes the intuitive Gmail interface easier to comprehend and highly navigable. Companies use Gmelius to streamline key communications processes and automate their workflows. Features range from email delegation to shareable Kanban boards. It also sports an advanced email tracking suite.
Company Email
sales@gmelius.com
Contact No.
Company's Address
Gmelius,
3 chemin du Pré-Fleuri
1228 Plan-les-Ouates, Geneva
Switzerland
Please keep in mind that even though both NinjaOne (Formerly NinjaRMM) and Gmelius may offer an outstanding array of features every service could be designed for a different business size. If you are comparing features you may want to give some attention to a business type they are aimed at. Certain elements may scale up effectively for huge enterprises but if you run a small or mid-sized company it’s often more sensible to refrain paying for complex features that you may never have a chance to use.
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