Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Real-time collaboration
- Shared inboxes
- Shared Gmail labels
- Email delegation
- Internal email notes
- Sales automation
- Helpdesk and customer support from Gmail
- Drip campaigns (mail merge) from Gmail
- Shareable email sequences
- Shareable email templates
- Smart follow-ups
- Recurring emails
- Project and client management
- Shareable Kanban boards
- Advanced email tracking suite
- Tracker detection
Pricing Info
Pricing Info
Gmelius offers scalable SMB and enterprise pricing.
Here’s an overview of their plans:
Free – $0
- Shared inbox*
- Boards*
- Assign & @mention
- Collision detection
- 10 email notes
- Email tracking
- Mobile apps
- Gmail extension
- Slack app
* Limited to 100 shared conversations / cards per team and per month
Plus – $12/user/month or $9/user/month (billed yearly at $108 for 12 months)
- Everything in Free plan, and:
- Up to 10 users
- Unlimited shared emails
- Unlimited cards per board
- Unlimited email templates
- No “Sent with Gmelius”
- Per-recipient tracking
- Consolidated billing
- Email & chat support
Growth – $24/user/month or $19/user/month (billed yearly at $228 for 12 months)
- Everything in Plus, and:
- Up to 50 users
- Workflow & SLA rules
- Team reports
- Historical sync 1k
- Sequences
- Drip campaigns
- Mail merge
- Click tracking
Enterprise – $69/user/month or $49/user/month (billed yearly at $588 for 12 months)
- Everything in Growth, and:
- Unlimited users
- Roles & permissions
- Groups & teams
- Data recovery
- Dedicated CSM
Integrations
Integrations
Gmelius Integrates with the following applications:
- Gmail
- G Suite
- Slack
- Dropbox
- Google Drive
- Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uber, Spotify, The Harvard Crimson
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Gmelius transforms Gmail into your company's workspace. It even makes the intuitive Gmail interface easier to comprehend and highly navigable. Companies use Gmelius to streamline key communications processes and automate their workflows. Features range from email delegation to shareable Kanban boards. It also sports an advanced email tracking suite.
Company Email
sales@gmelius.com
Company's Address
Gmelius,
3 chemin du Pré-Fleuri
1228 Plan-les-Ouates, Geneva
Switzerland
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
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All the data, facts and opinions that we shared in this table were gathered from official company sites, marketing content available online, actual experience from real customers as well as our individual direct use of each service by a professional reviewer. We do our best to thoroughly study every solution, as a result we not only examine it ourselves, but we also compare our observations with views of other users from the B2B community.
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