What is better NinjaOne (Formerly NinjaRMM) or Freshservice Power-Up for Trello? To ensure that you purchase the most useful and productive Customer Support Software for your company, you should compare products available on the market. For instance, here you can match NinjaOne (Formerly NinjaRMM)’s overall score of 8.6 against Freshservice Power-Up for Trello’s score of 8.0. You may also evaluate their general user satisfaction: NinjaOne (Formerly NinjaRMM) (93%) vs. Freshservice Power-Up for Trello (N/A%).
What’s more, you can assess their good and bad points feature by feature, including their offered terms and prices. By comparing products you are sure that you pick the right software for your requirements. Of course you must understand your particular requirements to realize which software matches those needs.
As of now, the most popular solutions in our IT Service Software category are: Freshservice, Zendesk, LiveAgent.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
The products analyzed on this page are merely a small sample of our entire Customer Support Software category and you should keep in mind that there may be better alternatives out there. If you want to ensure you make the optimal decision for your team we strongly suggest that you compare more products first. You can also consider to check out our top 10 Customer Support Software ranking to find out which products are in the current year the highest-ranking ones and leaders in the market.
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