What is better NinjaOne (Formerly NinjaRMM) or C2 ATOM? If you’re getting a tough time deciding on the best Customer Support Software product for your company, try to do a comparison of the available software and discover which service offers more positive aspects. For example, here you can examine NinjaOne (Formerly NinjaRMM) (overall score: 8.6; user rating: 93%) vs. C2 ATOM (overall score: 8.0; user rating: 94%) for their overall performance.
You can even see which one provides more functions that you need or which has more flexible pricing plans for your current situation. Working with a clear table to evaluate their features will significantly increase the possibility of finding the appropriate product for your company. Pay attention to other areas of the software like if it’s easy to use, adaptability, scalability, and pricing plans.
We realize that not all businesses have the time to try out a wide range of various solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the IT Service Software category are: LiveAgent, Zendesk, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
C2 ATOM is an IT service management software created to provide businesses with an integrated solution to help teams manage and deliver exceptional IT support.
The services compared on this page are only a sliver of our entire Customer Support Software category and you should remember that there may be more reliable solutions available. If you want to make sure you make the wisest choice for your business we definitely suggest that you compare more services first. You can also consider to consult our top 10 Customer Support Software list to see which products are at the moment the highest-ranking ones and leaders in the market.
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