What is better Nilex Enterprise or Symphony Summit? Assessing products for the top Customer Support Software does not always have to be tough. On our review platform, it is possible to match Nilex Enterprise and Symphony Summit and right away analyze their varying features. We allow you to examine their functions, supported devices, level of support, pricing, terms, and more.
You can also compare their overall score (8.0 for Nilex Enterprise vs. 8.0 for Symphony Summit) and overall customer satisfaction level (N/A% for Nilex Enterprise vs. 100% for Symphony Summit). Take your time and review your top alternatives and discover which one is ideal for your company. You should also check the vendor’s background; can they be relied upon and will they still be operating a few years from now?
Currently, the top products in our IT Service Software category are: LiveAgent, Zendesk, Freshservice.
Nilex Enterprise has a straightforward enterprise pricing option that meets your varying operational needs. The pricing is also based on the number of users you need to support with a minimum requirement of five licenses.
Contact Symphony Summit for enterprise pricing information and other product details on. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Symphony Summit Service Management offers the following integration options:
REST API
DB
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NEC, Deloitte, Panasonic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SUMMIT’s ITIL 2011 certified Service Management is an intelligent solution that leverages the latest advancement in technology such as Mobility, Analytics and Automation.
You shouldn’t expect simply a broad set of features and scalable pricing packages from a well-known Customer Support Software. Almost as important as main features is a quality customer support. You want to make sure that in a situation where you have any questions about Nilex Enterprise or Symphony Summit, or you face some problems, or perhaps you’ll need to ask for a certain update or feature useful to your business you can rely on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you can enjoy individual training or at the very least a knowledge base you can use.
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