Nicereply
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Anytime, Anywhere Access
- Unlimited Audit Support
- Native Mobile Apps for iPhone and Android
- Mobile Browser Ready Software Access
- Perform Audit in Remote Area using Offline Audit App Option
- ISO Audit Checklist
- Perform ISO Audit in Multiple Sessions
- Follow up Audit for tracking non-conformances
- Cyclic Audit option for periodical audits
- Roll on Audit for flexible time periods
- Possible to Audit only certain department of the company
- System Provides the popular standards like ISO 9001
- Customize Audit question to Suit your Business needs
- Save customized audit questions as templates and reuse it with future audits
- Multiple Clients/Locations
- Identify and record non-conformances at time of Audit
- Categorize non-conformances as major and minor
- Add evidence for non-conformances within the system in form of pictures and pdf
- Option to upload audio and video as nonconformance evidence
- Categorize the source of non-conformance as CAPA, Document control and others
- Data Backup options
- Professional Audit report
- Management report for Auditor performance
- Management report for non-conformances
- Management report for the effectiveness of the Audit process
- The print report in PDF or WORD
- Option to archive old Audits
- Manage Employees – Auditors effectively
- Option to Purchase/Add additional standards
- Audit Scheduler with calendar
Pricing Info
Pricing Info
NiftyISO offers the following basic and enterprise pricing packages:
Essential – $9/month
- 2 Users
- Mobile/Tablet Access
- Data Backup
- Email Support
Professional – $25/month
- 5 Users
- Mobile/Tablet Access
- Data Backup
- Premium Support
Premium – $75/month
- 15 Users
- Mobile/Tablet Access
- Data Backup
- Premium Support
Ultimate – Custom Enterprise Pricing
- More than 15 Users
Integrations
Integrations
NiftyISO integrates with the following business systems and applications:
- MS Word
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NASSCOM, Indo-American Chamber of Commerce
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An Internal and Client Audit Management Software designed to help small and medium-sized organizations perform audits to ensure their processes, workflows, and practices adhere to ISO Standards.
Company Email
sales@niftysol.com
Contact No.
Company's Address
NiftySOL
16 Corporate Way, Suite 2 #4000
Valley Cottage, NY 10989
United States
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customers can rate and comment on emails from you
- Detailed API
- Detailed statistics on ratings
- Integration with help-desk systems
- Redirecting to arbitrary website after rating
- Simple customization of rating page
Pricing Info
Nicereply offers three plans and a 30-day free trial on all accounts:
Mini
- $49/month
- 100 ratings received
Start
- $99/month
- 250 ratings received
Grow
- $199/month
- 1000 ratings received
Business
- $299/month
- 2500 ratings received
Integrations
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
- A unique ticket ID in ticket URL
- It has unique identifiers for agents, e.g. jack-daniels or 348592
- It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
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Both NiftyISO and Nicereply were evaluated by a panel of independent SaaS experts who prepared a full examination of all key elements of each service. Their total score was prepared using our unique SmartScore algorithm which calculates an individual partial score to each factor such as: main features, client support, mobile device support, security, user satisfaction as well as market presence. We realize useful features are not the only aspect crucial to a company so we do our best to pay attention to all aspects of a service prior to coming up with its final rating.
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