What is better Nicereply or SurveyMethods? There is a wide range of Survey Tools products out there these days. The best way to find out which one fits your needs best is to examine them side by side. For example, here you can compare Nicereply and SurveyMethods for their overall score (8.5 vs. 8.2, respectively) or their user satisfaction rating (88% vs. N/A%, respectively).
Additionally, you can check their capabilities and pricing conditions and other valuable details below. When matching products make sure to check their corresponding capabilities and mark their disparities to have a clearer picture of both deals. Likewise, bear in mind to check other features like security, backup, ease-of-use, and customer support.
We are aware that not all people have enough time to try out a large number of various solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
SurveyMethods offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Basic plan – free
One account
500 responses per survey
Unlimited surveys
Unlimited polls
Unlimited response per poll
Graphical analysis report
Supports all languages
Unlimited REST API
Multi-Page Survey
Survey completion progress bar
Survey Width configuration
Customize button text
Customize error message
survey library
Basic themes
Check based questions
matrix questions
Open-ended question
Email and web
Survey Management features
Manage email invitees
Print reports
Advanced plan – $9/month
Everything from the Basic plan
Unlimited survey
Phone support
Email support
Conditional page logic both quota and question based
SurveyMethods integrates with the following business systems and applications:
Zapier
MailChimp
ActiveCampaign
Aweber
Constant Contact
Salesforce
Base
Highrise
Hubspot
Benchmark Email
Zendesk
Freshdesk
Basecamp
Asana
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, KPMG, Hewitt
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SurveyMethods is a powerful, cloud-based urvey solution designed to help businesses create online surveys, email newsletter, polls, and event registrations.
When you compare different Survey Tools products you shouldn’t only look at their list of features and provided pricing packages. Consider that the app must be meeting your requirements and company so the more flexible their offer the better. Find our which OSes are supported by Nicereply and SurveyMethods and be certain you will obtain mobile support for whichever devices you work on in your company. You should also find out which languages and countries are supported, because this may be a key element for many firms.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
