What is better New Relic or NinjaOne (Formerly NinjaRMM)? There are many IT Management Software products out there right now. The ideal way to find out which app fits your needs best is to compare them side by side. For example, here you can compare New Relic and NinjaOne (Formerly NinjaRMM) for their overall score (8.9 vs. 8.6, respectively) or their user satisfaction rating (96% vs. 93%, respectively).
You can even review their capabilities and pricing conditions and other helpful facts below. When matching products make sure you analyze their similar functions and mark their disparities to obtain a clearer picture of both deals. What is more keep in mind to check non-core issues including security, backup, usability, and customer support.
At the moment, the top solutions in our IT Management Software category are: Norton Security, aqua cloud, monday.com.
New Relic is available in flexible pricing options for two types of deployment. A 14-day free trial is also available to test out the features and full functionality of the Pro plan. For the plans, here are the details:
Cloud-based
The price is based on the size of your instance, the number of instances, and the total running time of the instance among AWS, Google, Microsoft, and Rackspace. New Relic has a calculator available on their website for an estimate.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
In the event you are still having second thoughts about which app will perform best for your company it may be a good idea to check out each service’s social metrics. Such metrics are quite often an indicator of how popular every product is and how large is its online presence.For example, if you check New Relic LinkedIn page you’ll learn that they are followed by 441 users. In case of NinjaOne (Formerly NinjaRMM) the volume of followers on their LinkedIn page is 2491.
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