Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Document and Email Management
- Security, encryption and compliance
- Private and redundant ISO 27001 datacenters
- SEC, FINRA, HIPAA compliance
- SSAE-16 (SOC 2) certified
- Encryption both in transit and at rest
- Disaster recovery
- Collaboration
- Document organization
- Enterprise search
- User access and rights
- Record management and retention
- Automatic alerts
- Audit trails
- Approval
- Versioning
- iOS app
Pricing Info
Pricing Info
NetDocuments’ SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Integrations
NetDocuments integrates with the following business systems and applications:
- Microsoft Office apps
- Adobe apps
- Cilo
- Desktop email
- Desktop scanner
- Gmail extension
- Redtail
- WorkPerfect
- Workshare
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UPS, Baker Donelson, BakerHostetler, Orrick
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Security as a Service platform for cloud-based document and email management offering world-class security, encryption and compliance solutions.
Company Email
sales@netdocuments.com
Contact No.
Company's Address
2500 W Executive Parkway, Suite 350,
Lehi, UT 84043
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
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You shouldn’t expect simply a broad array of functionalities and scalable pricing from a credible Collaboration Software. Almost as essential as key features is a top-notch customer support. You want to make sure that in a situation where you have any questions about NetDocuments or Hiver, or you run into a problem, or maybe you’ll want to ask for a specific revision or feature useful to your company you can count on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are available. It’s also a major asset if you are able to benefit from personal training or at the very least an FAQ you can use.
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