What is better Nectar Desk or Sharpen? With a wide range of functions, pricing, conditions, and more to compare, finding the right Customer Support Software for your business is hard. Nevertheless making use of our system, you can easily match the features of Nectar Desk and Sharpen together with their general score, respectively as: 8.0 and 7.4 for overall score and 97% and N/A% for user satisfaction.
You can also compare them feature by feature and find out which software is a better fit for your company. Keep in mind to get a free trial first prior to subscribing to experience how the solution works in real scenarios.
At this time, the most popular products in our Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
Nectar Desk offers an all-in-one enterprise pricing plan at $50 per user per month. Features include instant number purchasing, custom messages and music, custom business hours, call queues, interactive voice response (IVR), call recordings, your own IP/soft phone, omnichannel support, CRM integrations, live chat, and advanced analytics.
Nectar Desk integrates with the following business systems and applications:
Zendesk
Active Campaign CRM
Teamwork Desk
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Partizan Cloud, CanaFlora
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nectar Desk is a tool that provides you all of the standard features of call center software: IVR, Extensions, Call Recordings, Local and Toll-Free numbers, and more.
Included out-of-the-box-integrations with Salesforce, Zendesk, and ServiceNow. Open APIs that support flexible integrations with virtually any application you already use, including homegrown CRMs and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OnPeak, SmartIT, DHCU Community Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
Please pay attention to the fact that even though both Nectar Desk and Sharpen may offer a reliable range of features every product may be designed for a different business size. If you are studying different apps you should pay attention to a business size they are catering to. Certain elements might scale up with no problem for large enterprises but if you own a small or medium business it’s usually better to refrain paying for advanced functionalities that you might never use.
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