What is better SurveyLab or SurveySensum? Purchasing the appropriate Survey Tools product is as easy as assessing the solid and weak features and terms offered by SurveyLab and SurveySensum. Here it's also possible to match their general scores: 8.4 for SurveyLab vs. 8.7 for SurveySensum. Or you can look at their general user satisfaction rating, N/A% for SurveyLab vs. 97% for SurveySensum.
We suggest that you take some time to analyze their differences and figure out which one is the better alternative for your business. Likewise, bear in mind to take into account your company’s or industry’s special situation, for example, a multilingual solution for a global staff or a mobile app to help you work away from your office.
We realize that not all people have the time to try out a wide range of different products, so we prepared a list of recommendations that you may find useful. Our top selections for the Survey Tools category are: Sogolytics, Qualtrics Research Core, Alchemer.
SurveyLab offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Starter – $49/month or $490/year
Unlimited questions
1000 responses / month
Skip logic
CSV
Standard online survey functionality, including question logic and graphical reports
Advanced – $99/month or $990/year
Unlimited questions
2500 responses / month
Skip logic
CSV, Excel, SPSS
Survey branding
For small companies
Enhanced online survey functionality, including survey report filters and data export
Professional – $249/month or $2,490/year
Unlimited questions
Unlimited responses
Advanced skip logic
CSV, Excel, SPSS, PDF, PowerPoint
Survey branding
Ssl / https security
3 users
Priority support
Zapier integration
For professionals and mid-size companies. Best for group work
Multi-user support, SSL/HTTPS, branded surveys
Enterprise – By quote
Unlimited questions
Unlimited responses
Advanced skip logic
CSV, Excel, SPSS, PDF, PowerPoint
Survey branding
SSL / HTTPS security
5+ users
Dedicated support
API & integration
On-demand development
Survey panel
White label
On-premise
For big companies and demanding users
Tailored solutions including API, system integration and on-demand development
SurveySensum provides enterprise pricing details for different business scales. They offer a free plan to start off and customers can book a quotation for a more premium plan.
Free – $0/month
25 responses per month
500 emails per month
Unlimited surveys
Unlimited users
Unlimited questions
Enterprise – By quote
Monthly CX Consulting
Dedicated CX Manager
Priority support less than 4 hours
Unlimited training for your teams
Implementation support: from designing surveys, to create monthly reports, dashboards, etc.
You should pay attention to the fact that even though both SurveyLab and SurveySensum may provide an outstanding set of features every service might be aimed at a different business size. If you are comparing features you should give some attention to a company type they are aimed at. Some features could scale up effectively for big enterprises but if you run a small or medium company it’s often more sensible to refrain paying for complex features that you may never use.
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