Compare Satsum vs. MyFeelBack

You have such a huge number of Customer Experience Management Software options in today’s market that selecting the best product can be confusing. On our comparison page, we let you assess the features, pricing terms, available plans, and more details of MyFeelBack and Satsum. You can check their score (8.3 for MyFeelBack vs. 5.9 for Satsum) and user satisfaction level (N/A% for MyFeelBack vs. 89% for Satsum). The scores and ratings offer you a general idea how both of these software products perform. Additionally, check if the software can integrate with existing business apps to promote greater productivity. As of now, the most popular solutions in our Customer Experience Management Software category are: Contactually, Yotpo, Intercom.
Compare

Satsum

VS

MyFeelBack

VS

Satsum screenshot MyFeelBack screenshot
Pricing Page

Our Score

Our Score

5.9 ?

Our Score

8.3 ?

Client Experience

Client Experience

Client Experience

89% ?

Client Experience

N/A% ?

Pricing

Pricing

$45

by quote

Price Scheme

Price Scheme

Monthly payment | Quote-based Quote-based
Full Review

Full Review

Overview

Overview

Satsum is a Customer Experience Management software that is designed to help businesses to increase customer loyalty and referrals.
High-value feedback system aimed at capturing customer insights and enhancing customer relations.
Useful Links
OS Supported

OS Supported

Windows
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Phone No.

Phone No.

+33-562-80-44-27
Pricing Page

Pricing Page

Learn more about Satsum pricing Learn more about MyFeelBack pricing
Prominent Clients

Prominent Clients

Nitro Digital, Intercontinetal Hotels Group, Sooqini BMW, Johnson & Johnson, L'Oreal
Features

Features

Satsum FEATURES

  • Drive improvement
  • Trend analysis
  • Multi-channel collection
  • Dashboard
  • Action management
  • Automatic survey creation
  • Real-time survey evolution
  • Survey length control
  • Automatic feedback email
  • Embedded surveys
  • Embed survey to your website or page
  • Net Promoter Score  (NPS)
  • NPS improvement analysis
  • Average satisfaction score
  • Feedback filter
  • Maximum number of feedback

MyFeelBack FEATURES

  • Smart Surveys
  • Survey Management
  • Survey Builder
  • Custom Design
  • CRM Integration
  • Email Integration
  • Contacts Auto-Synching
  • Contact Lists Management
  • Multi-Channel Survey Deployment
  • Multi-Channel Data Sources
  • Language Detection
  • Real-Time Data
  • Real-Time Statistics Analysis
  • Live Dashboards
  • Custom Indicators
  • Custom Datamarts
  • Net Promoter Score
  • 360 Degree Feedback
  • Feedback Collection
  • Complaint Monitoring
  • Template Library
Vendor's Address

Vendor's Address

5, Avenue Didier Daurat
31400 Toulouse,
France
Customer Support

Customer Support

Live Support
Training
Phone Live Support
Training
Pricing Info

Pricing Info

Satsum offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plans for your company:

SIMPLY FEEDBACK– $45/month per touch point

  • Net Promoter Score
  • Email feedback
  • Web feedback
  • Custom branding

ACTIONABLE FEEDBACK-$76/month per touch point

Everything in simply feedback, plus:

  • Advanced data capture
  • Key drivers analysis
  • Integrations

IMPACT-$154/month per touch point

Everything in actionable feedback, plus:

  • Real-time customer recovery
  • Premium support
  • Success program

ENTERPRISE – by quote

Contact Satsum.com in case you need to:

  • Want to rack over 10000 responses
  • Have specific customer requirements
  • Need bespoke integrations

MyFeelBack offers “the right pricing for the right features.” Its Enterprise plan includes all of the application’s essential components and capabilities. You can contact the vendor to get an enterprise pricing quote or visit their website for a Free Demo.

Available Languages

Available Languages

English English, France
Types of Clients

Types of Clients

Large Enterprises | Medium Business Large Enterprises | Medium Business
Email Address

Email Address

info@satsum.com contact@myfeelback.com
Available Integrations

Available Integrations

Satsum integrates with the following business systems and applications:

  • MailChimp
  • Zapier
  • Magneto
  • Shopify
  • Zendesk
  • Salesforce
  • Desk
  • Stripe
  • WordPress

MyFeelBack integrates with the following business systems and applications:

  • Salesforce
  • Microsoft Dynamics CRM
  • HubSpot
  • Zendesk
  • Adobe Campaign
  • Sugar CRM
Compare Alternatives

Compare Alternatives

Compare with Rising Star Reviews
Compare with VOC Hub
Compare with DailyStory
Compare with Totango
Compare with OPINATOR
Compare with Movylo
Compare with Birdeye
Compare with GuideMe
Compare with SaleMove
Compare with Whatfix
Compare with vCita
Compare with VeloCITY 365
Compare with ManageEngine SupportCenter Plus
Compare with Kreato CRM
Compare with CiviCRM
Compare with Livespace
Compare with LiveAgent
Compare with Swift Polling
Compare with MaritzCX
Compare with SessionCam
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

It may not always be sufficient to simply compare MyFeelBack and Satsum with one another. Even though reliable features, pricing and customer reviews are all important and should be considered when making a final decision, you should also check out the recognition and awards claimed by every service. In many cases a less known software may turn out to be a good choice that was distinguished with industry awards such as our Experts’ Choice Award which proves that in spite of lesser market popularity it’s a significant contender to the products that rule the market.