Compare Satsum vs. MyFeelBackFinding the perfect Customer Experience Management Software product is all about comparing different solutions and determining the top program for your specific needs. Our proprietary process will give you an instant look at the general rating of MyFeelBack and Satsum. For total quality and performance, MyFeelBack scored 8.3, while Satsum scored 5.9. On the other hand, for user satisfaction, MyFeelBack earned N/A%, while Satsum earned 89%. Below you can also check their features, terms, plans, etc. to find out which application will be more suitable for your company. One key aspect to evaluate is if the application can enable/disable restrictions on various types of users to limit the exposure of any sensitive company data. Our team put a lot of effort to review all popular Customer Experience Management Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Intercom, Contactually, Yotpo.
|Monthly payment | Quote-based||Quote-based|
Satsum is a Customer Experience Management software that is designed to help businesses to increase customer loyalty and referrals.
High-value feedback system aimed at capturing customer insights and enhancing customer relations.
|Learn more about Satsum pricing||Learn more about MyFeelBack pricing|
| 5, Avenue Didier Daurat |
Satsum integrates with the following business systems and applications:
MyFeelBack integrates with the following business systems and applications:
|USA, UK, Canada, International||USA, UK, Canada, International, France|
Satsum offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plans for your company:
SIMPLY FEEDBACK– $45/month per touch point
ACTIONABLE FEEDBACK-$76/month per touch point
Everything in simply feedback, plus:
IMPACT-$154/month per touch point
Everything in actionable feedback, plus:
ENTERPRISE – by quote
Contact Satsum.com in case you need to:
MyFeelBack offers “the right pricing for the right features.” Its Enterprise plan includes all of the application’s essential components and capabilities. You can contact the vendor to get an enterprise pricing quote or visit their website for a Free Demo.
|Nitro Digital, Intercontinetal Hotels Group, Sooqini||BMW, Johnson & Johnson, L'Oreal|
|Large Enterprises | Medium Business||Large Enterprises | Medium Business|
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If you are still having second thoughts about which solution will work best in your case it might be a sound idea to take a look at each service’s social metrics. Such metrics are usually a way to see how popular a given service is and how big is its online presence. For example MyFeelBack Twitter profile has currently 2190 followers. At the same time Satsum Twitter is followed by 658 users.