What is better Monitis or xMatters? When you need a competent IT Management Software product for your organization you need to remember to examine different options. It doesn’t have to be complex, and can be as quick as matching their functions in a table like the one below. You will also get a good idea how each product performs. As an example, on this page you can see Monitis’s overall score of 8.8 and compare it against xMatters’s score of 8.4; or Monitis’s user satisfaction level at 92% versus xMatters’s 100% satisfaction score.
The comparison will help you see the strengths and weaknesses of each service, and decide which one fits you requirements better. Beyond the rich features, the application that is easy to understand and use is always the better option.
We realize that not all businesses have enough time to try out a wide range of various services, so we created a list of recommendations that you may find useful. Our top choices for the IT Management Software category are: Norton Security, monday.com, aqua cloud.
Monitis offers a 15-day free trial, while enterprise pricing services start from $12/month. You can save 20% on the annual plan. The vendor also offers a volume discount for large companies.
Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.
The three different tiers are named Starter, Base, and Pro. Further details are given in below:
IT Management
Starter – $16/user/month
Unlimited Integrations
Mobile, SMS, email, voice, and pager communication
Up to 10 Roles
6 Events/Minute
Manual Alerts
Support
Data Sync
SLA
Messaging Packages
Base – $39/user/month
All features of Starter package
Unlimited Roles
15 Events/Minute
24/7 support
Multi-language support
Bigger messaging packages
Advanced – $59/user/month
All features of Base package
30 events/ minutes
dedicated support manager
Communication center
Biggest messaging
Business Continuity Management
Starter – $9/user/month
Unlimited users
Mobile, SMS, email, voice, and pager communication
xMatters integrates with the following business systems and applications:
Twitter
Zapier
Sumo Logic
Loggly
Zendesk,
Desk.com
Splunk Cloud
OneLogin
Salesforce Sales Cloud
ScienceLogic
AppDynamics
IBM SmartCloud Engage
JIRA Software
Okta Identity Management
HipChat
ManageEngine ServiceDesk Plus
HipChat
Slack
Salesforce Service Cloud
JIRA Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US bank, FUJITSU, Manpower
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.
In case you are still having second thoughts about which product will perform best in your case it might be a sound idea to take a look at each service’s social metrics. Such metrics are usually a way to see how popular each software is and how wide is its online presence. For instance Monitis Twitter profile has currently 7650 followers. At the same time xMatters Twitter is followed by 2085 people.
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