What is better MightyCall or Vivantio? The ideal Customer Support Software is a product that can tackle your company’s specific needs. You can identify which solution is best suited for your enterprise if you compare numerous products before you decide which one is the best.
For instance, MightyCall and Vivantio are scored at 8.5 and 8.4, respectively, for overall quality and performance. Similarly, MightyCall and Vivantio have a user satisfaction rating of 92% and 93%, respectively, which reveals the general satisfaction they get from customers. Even better, reach put to a regular customer of the software and ask for their opinion concerning the solution in question.
Our experts made sure to prepare reviews of all popular Call Center Software solutions that you can find out there, but among all the ones we reviewed these three deserved our special attention: JustCall, Zendesk, Freshdesk Contact Center.
MightyCall’s Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management. Contact our committed support team for live onboarding or to ask any questions.
Take a look at the pricing details and select the best plan for your company:
MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
No Customer Support Software will manate to cover all the requirements of a specific team. Even though key features of MightyCall and Vivantio should matter you should also carefully analyze the integrations offered by each app. Quote frequently your team will already be making use of some other SaaS software in your company and it’s much wiser to go with products that integrate well with one another. That way you can be certain of a reliable exchange of information between your teams and software used, which can considerably reduce time wasted on migrating between one service and the next.
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