LiveChat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Forwarding
- Local, Toll-Free, or Vanity Number or Port Existing Number
- Voicemail
- Custom Call Menus
- “Contact Us” Widget
- Click-to-Call Widget
- Activity Dashboard
- Free Mobile Apps for iOS and Android
- Activity Queue
- Click-to-Call Widget for WordPress
- Social Media Tracker
- 24 hour Auto Attendant/Virtual Receptionist
- Transfer Calls
- International Forwarding for Extensions
- SMS
- Ring Groups & Group Call Alerts
- Custom Extensions/Dial by Extension
- Voicemail to Text Transcriptions
- Separated Voicemail per Employee
- Integrated To-Do List
- Email and Task Tracker
- Integration API
Pricing Info
Pricing Info
MightyCall’s Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management. Contact our committed support team for live onboarding or to ask any questions.
Take a look at the pricing details and select the best plan for your company:
Core – Advanced business phone system
- $20 per month / user
- All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 2 business phone numbers
- Integrations and API access
Pro
– Intelligent cloud call center
- $25 per month / user
- All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting
- Dedicated account manager
Enterprise –
Customized package for your business needs
- Contact support for pricing details
- All Pro features, plus:
- Custom contract and pricing
- Volume discounts
- Priority support
Integrations
Integrations
MightyCall supports integrations with the following business systems and applications:
- Yola
- GoDaddy
- Wix
- Parallels
- Basekit
- Ecwid
- IBS Group
- Mastertelekom
- Group Upiter
- The Intersvyaz Group
- Ekspilayn
- OBIT
- Vec.md
- MicroTest
- Lanka
- Teleopti
- Terrasoft
- LuxBase
- Medical Group
- MADIV
- Imtradex GmbH
- HubSpot
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aquaria Guru, NMF Ionic Friction Reducer, UI Stencils, Boke Bowl
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.
Company Email
support@mightycall.com
Contact No.
Company's Address
1424 4th Avenue, 900
Seattle, Washington
USA
MightyCall Comparisons
Popular MightyCall Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent application
- Supervise chats
- Request and manage a customer’s desktop using Remote Desktop functionality
- Proactively engage your customers to chat
- Whisper to other helpdesk team agents and help with sales process
- Browse chat history with a particular customer
- Transfer customers to another agent
- Organize conferences and invite available agents to chat
- Get notifications about chats and conferences
- See customers’ details, including page and geolocalization
- Talk with unlimited customers in real time at the same time
- Enable customers queue and begin chats with specific clients
- Spell check in real-time using suggestions and custom dictionaries support
Customer web application
- Chat with your desktop browser or even a mobile device
- Know when a team agent replies
- Get a callback from an agent
- Print the web chat log
- Send the web chat log to e-mail address
- Save the web chat log to local drive
- Assess a team agent’s service and fill the Post-chat Survey
- Be notified when an agent replies
Website monitoring
- Monitor visitors in real-time
- See visitors’ status:
- Analyze referrers: web pages where your customers came from
- Monitor keywords visitors entered in the search engines
- Monitor users’ visit history
- Check customer’s browser, language, among others
- Check notifications about new visitors
- Install monitoring code
Customization
- Choose from the Chat Window templates
- Brand chat window with company logo
- Access to custom color themes generator
- Upload customized Chat Buttons, Standard Invitations and Personal Invitations graphics
- Customize Pre-chat Surveys, Post-chat Surveys and Offline Message forms
- Share common Canned Responses, URL Addresses and Aliases
- Integrate the LiveChat software with your existing CRM system
Statistics & Analytics
- Pre-Chat and Post-Chat Surveys
- Agents’ availability
- Average Talk Time, Invites and Chats Traffic Density
- Average Speed of Answer, Average Queue Waiting time
- Google Analytics integration
Pricing Info
LiveChat offers the following SMB and enterprise pricing packages for users to choose from. A 30-day free trial is also available. Give the details a look, and select the best plan for your business.
Starter Plan: $16 per seat/month billed annually (or $19 billed monthly) Ideal for small office/home office
- 60-day chat history
- Unlimited agent accounts
- Basic chat customization
- Ticketing system
- Data security
Team Plan: $33 per seat/month billed annually (or $39 billed monthly) Ideal for full-time support team
- Unlimited chat history
- Unlimited agent accounts
- Full chat customization
- Ticketing system
- Data security
- Basic reporting
- Agent groups
- Multiple brandings
Business Plan: $50 per seat/month billed annually (or $59 billed monthly) Ideal for customer service department
- Unlimited chat history
- Unlimited agent accounts
- Full chat customization
- Ticketing system
- Data security
- Advanced reporting
- Agent groups
- Multiple brandings
- Staffing prediction
- Work scheduler
Enterprise Plan: $149 per seat/month billed only annually Ideal for Fortune 500 companies
- Unlimited chat history
- Unlimited agent accounts
- Full chat customization
- Ticketing system
- Data security
- Advanced reporting
- Agent groups
- Multiple brandings
- Staffing prediction
- Work scheduler
- Dedicated acc. manager
- Product training
- Software engineer support
- Security assistance
- Single Sign-On (SSO)
Integrations
It is possible to connect your favorite tools to LiveChat using integrations. This opens up a ton of new possibilities. For example, you can save leads in your Salesforce directly from chat or get more newsletter subscribers for your MailChimp mailing lists from the pre-chat survey. Some integrations allow the use of certain tools or services straight from the LiveChat app.
- live chat – analytics integrations (Google Analytics, Woopra, Mixpanel, Kissmetrics, Google Tag Manager, Cx Moments) WhatConverts, PlayVox, Segment, Stratifyd, Trigerbee)
- live chat – chatbots integrations (BotEngine)
- live chat – CMS integrations (WordPress, Weebly, WHMCS, Squarespace, 1&1, GoDaddy Go Central, Tumblr, Adobe Business Catalyst, Drupal, Webflow, Elevio, HelpMonks, Unbounce, Instapage, Leadpages, Wishpond, Jimdo, Joomla!, Landingi)
- live chat – contact management integrations (FullContact, TalkDesk)
- live chat – CRM integrations (Salesforce, HubSpot, Infusionsoft, SugarCRM, Highrise, Pipedrive, Nutshell, 1CRM, AmoCRM, Gold-Vision, Iris CRM, Leadsquared)
- live chat – desktop sharing integrations (join.me, TeamViewer, Median, Upscope)
- live chat – e-commerce integrations (WooCommerce, Wix, Shopify, Volusion, BigCommerce, Ecwid, Magento 1, Magento 2, 3dCart, Big Cartel, PrestaShop, CommerceV3, CoreCommerce, CS-Cart, SITE123, AmeriCommerce, Easy Digital Downloads, ekmPowershop, Google Adwords, LemonStand, Shoplo, WebSiteX5, Miva, Ordering, OpenCart, osCommerce, OSI Affiliate Software, PinnacleCart, Zen Cart, X-Cart)
- live chat – email marketing integrations (Mailchimp, ActiveCampaign, CampaignMonitor, GetResponse, iContact, ConstantContact, Autopilot)
- live chat – file sharing integrations (Dropbox)
- live chat – help desk integrations (KnowledgeBase.ai, Zendesk, Freshdesk, Jira Service Desk, ProProfs)
- live chat – invoicing integrations (Pagato, Freshbooks)
- live chat – social media integrations (Facebook, Google+, Twitter)
- live chat – messaging platforms (Facebook Messenger, Twilio SMS)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, Pizza Hut, CBS
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
This software is a full-featured live chat and help desk solution for customer service and support. It is web-accessible, making it an attractive addition to your tech stack. What’s more, it has website traffic monitoring to ensure that agents provide contextualized assistance.
Company Email
support@livechat.com
Contact No.
Company's Address
405 North Street
Chapel Hill, NC 27514
United States of America
LiveChat Comparisons
Popular LiveChat Alternatives
Almost as crucial as features and client support level are pricing plans provided by MightyCall and LiveChat. While cost should not be a deciding element it’s surely an important thing to think about. You should look for a flexible pricing package that can be adjusted to your company size and painlessly scaled up when your team grows. You should be certain you don’t pick plans that have complex functionalities that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can usually count on special pricing. You should also check out a free trial or demo of every software to spend at least some time working with it. It’s a helpful experience that doesn’t need you to spend any money and provides you with a reliable overview of what it’s like to work with MightyCall and LiveChat.
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