What is better Microsoft Dynamics RMS or Salesforce CRM? Today’s enterprises need the top Sales Tools product to remain competitive. On this page we help you with buying the best solution, by allowing you to assess Microsoft Dynamics RMS and Salesforce CRM down to the very details of their individual modules.
It's also possible to examine our total scoring values, which rate the software general quality and performance. Microsoft Dynamics RMS got a 8.2 score, while Salesforce CRM has a score of 9.7. Likewise, it is possible to compare their general user satisfaction rating: 95% (Microsoft Dynamics RMS) against N/A% (Salesforce CRM). Don’t forget to select the application that best answers your top needs, not the software with the higher number of features.
We realize that not all businesses have enough time to try out dozens of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the POS Systems category are: Vend, Toast POS, Square.
Microsoft Dynamics Retail Management System (RMS) is offered as two separate modules — Microsoft Dynamics Retail Management System Store Operations and Microsoft Dynamics Retail Management System Headquarters. Both are available on a by quote basis only. Contact Microsoft Dynamics team directly for a quote and for more detailed pricing information.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
You shouldn’t count on only a wide array of functionalities and adjustable pricing packages from a credible Sales Tools. Almost as important as core features is a quality customer support. You want to guarantee that if you have any questions about Microsoft Dynamics RMS or Salesforce CRM, or you struggle with some problems, or maybe you’ll need to ask for a certain revision or functionality useful to your company you can trust in a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. It’s also a big plus if you can enjoy personal training or at the very least a knowledge base you can use.
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