Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Voice encryption
- Keep your phone number
- Simultaneous call
- Displayed CLI
- Music on hold
- Conference call
Pricing Info
Pricing Info
Megacall Virtual Switchboard offers the following SMB and enterprise pricing plans. Make sure to check out the details before choosing the best plan for your business.
1 user – €9.95/month
- Basic Virtual Switchboard
- 1 Telephone number
5 users – €29.95/month
- Virtual Switchboard
- 5 Telephone numbers
- Basic IVR
- Barge In
- Hot Desking
Unlimited users – By quote
- Own choice of Switchboard services
- Unlimited telephone numbers
- All 5-user features
- Mobile Twinning
- Conference Calling
Integrations
Integrations
The PBX of Megacall Virtual Switchboard can be integrated with:
- Twilio
- Hubspot
- Plecto
- Zoho CRM
- clicktoaddress
- pipedrive
- intramanager
- webCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Ebury, OneDirect
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
VOIP-enabled Megacall Virtual Switchboard enables you to manage your telephone calls from anywhere at any time via the Internet.
Company Email
ventas@megacall.es
Contact No.
Company's Address
Megacall
Camino de las Cañadas nº 1D. Oficina 4.
Centro de Negocios Martín Buendía,
Mijas Costa, 29649 Málaga
Spain
Megacall Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
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It may not always be enough to just compare Megacall and Talkdesk with each other. While reliable features, pricing plans and customer experience are all important and should be included when making a final decision, you should also take a look at the recognition and awards merited by each service. Very often a less dominant solution may turn out to be an excellent choice that was a winner of many B2B awards such as our Great User Experience Award which shows that regardless of smaller market presence it’s a worthy rival to the solutions that dominate the market.
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