What is better LiveHelpNow or MobileDay? Today’s firms require the most effective Customer Support Software product to remain competitive. On this page we help you with buying the right solution, by allowing you to evaluate LiveHelpNow and MobileDay down to the very details of their individual functions.
You can even examine our total scoring values, which rate the software all round quality and performance. LiveHelpNow got a 7.3 score, while MobileDay has a score of 7.5. Likewise, you may compare their general user satisfaction rating: N/A% (LiveHelpNow) against 100% (MobileDay). Keep in mind to select the solution that best matches your most crucial priorities, not the solution with a lot of features.
Our team put a lot of effort to prepare reviews of all popular Help Desk Software services offered out there, but among them these three caught our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
Almost as important as functionalities and client support quality are pricing packages provided by LiveHelpNow and MobileDay. While cost should not be the sole aspect it’s surely a key thing to consider. You should count on a flexible pricing plan that can be matched with your team size and painlessly scaled up every time your company expands. Be sure that you don’t select pricing plans that have extra functionalities that you won’t use and always make an effort to contact with the vendor directly because enterprises can usually benefit from more affordable prices. You should also check out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to pay any money and offers a reliable overview of what it’s like to work with LiveHelpNow and MobileDay.
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