What is better LiveAgent or iHelpDesk? Choosing the most appropriate Help Desk Software for your organization is hard with a lot of features, options, and terms to check. But, depending on our website will help you to simplify the selection steps by displaying all key products in one location.
As an illustration, you can contrast LiveAgent and iHelpDesk for their features and overall scores, in this case, 9.4 and 6.5, respectively. Likewise, you can see which software has better general user satisfaction rating: 99% (LiveAgent) and 100% (iHelpDesk) to determine which one is the better choice for your organization. Don’t simply choose the service with the cheapest price, but the solution that gives the most cost-effective value.
Those of you who don't have much time or need a Help Desk Software advice from our experts may want to take a look at these top choices for the current year: Salesforce Service Cloud, Freshdesk, Zendesk.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Every time you choose a app that you are sure will work best for your business you shouldn’t just focus on what reviewers have to say about it. Very often personal experience with the solution may change, depending on specific goals and work processes. This is why in our reviews we also give our User Satisfaction Rating for each app to give you an immediate overview of how real users of LiveAgent and iHelpDesk rate their experience with the software. Our system is built around advanced analysis of product mentions on other sites, social networks as well as blogs, so you are going to get a comprehensive and credible landscape of what other people think about each service. In this example LiveAgent has a total satisfaction rating at 99% while for iHelpDesk 100% of people say they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
