What is better LiveAgent or GoBrunch? If you’re getting a tough time deciding on the best Customer Support Software product for your circumstances, it’s a good idea to compare and contrast the available software and determine which service offers more advantages. For instance, here you can examine LiveAgent (overall score: 9.4; user rating: 99%) vs. GoBrunch (overall score: 8.0; user rating: 99%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has better pricing plans for your current budget. Using a clear table to evaluate their features will significantly improve the odds of obtaining the best product for your company. Pay attention to other areas of the software like intuitiveness, flexibility, scalability, and pricing options.
Our experts made sure to review all popular Help Desk Software solutions available on the market, but among them these three deserved our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Every time you choose a solution that you believe will work best for your company you shouldn’t simply limit yourself to what reviewers have to say about it. Quite frequently personal experience with the software may change, depending on your own goals and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each product to give you a quick overview of how real users of LiveAgent and GoBrunch rate their contact with the app. Our algorithm is built around advanced analysis of product appearances on other sites, social networks and blogs, so you are going to obtain a full and reliable picture of what other clients think about every product. In this example LiveAgent got a total satisfaction rating at 99% while for GoBrunch 99% of users claim they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
