What is better LiveAgent or Gigya? When comparing LiveAgent and Gigya, you can actually see which Customer Support Software product is the more effective option. This means that your business can select the most productive and efficient program. You can check the specifics, for example available tools, pricing, plans offered by each vendor, offer conditions, and more
We also let you evaluate their all round scores to know which one looks to be more beneficial for your firm. LiveAgent has 9.4 points for overall quality and 99% rating for user satisfaction; while Gigya has 7.5 points for overall quality and 97% for user satisfaction. Similarly, you can also check which software business is more dependable by sending an email inquiry to the two companies and check which vendor replies without delays.
People who don't have much time or would like to get a Help Desk Software recommendation from our team may want to investigate these top choices for the current year: Freshdesk, Zendesk, Salesforce Service Cloud.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
You shouldn’t count on only a broad range of useful tools and flexible pricing from a popular Customer Support Software. Almost as essential as key features is a quality customer support. You want to ensure that if you have any questions about LiveAgent or Gigya, or you run into a problem, or maybe you’ll want to request a specific change or functionality beneficial to your company you can count on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you can benefit from personal training or at least a knowledge base you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
