What is better Live2Support or Hipporello Service Desk? You can use our scoring system to give you a general idea which Help Desk Software product is better for your business. For overall product quality, Live2Support received 8.1 points, while Hipporello Service Desk gained 8.0 points. At the same time, for user satisfaction, Live2Support scored 100%, while Hipporello Service Desk scored 100%.
Specifics of their features, tools, supported platforms, customer service, etc. are provided below to help you get a more correct comparison. Don’t forget to purchase only the tools that you need so as not to waste resources for functions that are unnecessary.
Our experts made sure to review all popular Help Desk Software services offered out there, but among them these three deserved our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
Every time you test different Help Desk Software software you shouldn’t simply explore their features list and available pricing plans. Pay attention to the fact that the software must be meeting your work processes and business so the more flexible their offer the better. Learn which OSes are supported by Live2Support and Hipporello Service Desk and be certain you will get mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, because this could be a deal breaker for many companies.
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