What is better Live2Support or Hipporello Service Desk? There are numerous Help Desk Software products available for businesses today. The ideal way to find out which app fits your needs best is to evaluate them side by side. For instance, here you can review Live2Support and Hipporello Service Desk for their overall score (8.1 vs. 8.0, respectively) or their user satisfaction rating (100% vs. 100%, respectively).
It’s also possible to compare their capabilities and pricing conditions along with other helpful details below. When matching products make sure you analyze their similar features and mark their differences to have a clearer picture of both deals. What is more keep in mind to evaluate other factors such as security, backup, ease-of-use, and helpdesk support.
Currently, the most popular services in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
Almost as crucial as functionalities and client support quality are pricing plans made available by Live2Support and Hipporello Service Desk. While cost should not be a deciding element it’s definitely a key thing to consider. You should try to find a flexible pricing package that can be adjusted to your team size and effortlessly scaled up every time your team develops. Be sure that you don’t choose packages that include advanced tools that you won’t use and always try to contact with the vendor directly because big companies can frequently benefit from discounts. You should also try out a free trial or demo of each product to spend at least some time using it. It’s a useful experience that doesn’t ask you to invest any money and gives you a practical overview of what it feels like to work with Live2Support and Hipporello Service Desk.
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