What is better Live2Support or Halo Service Desk? Buying the most effective Help Desk Software product is all about evaluating different solutions and figuring out the top application for your specific needs. Our proprietary system provides you with a brief look at the general rating of Live2Support and Halo Service Desk. For total quality and performance, Live2Support scored 8.1, while Halo Service Desk scored 8.0. On the other hand, for user satisfaction, Live2Support earned 100%, while Halo Service Desk earned 100%.
Below you can also check their functions, terms, plans, etc. to find out which software will be more suitable for your situation. One critical aspect to evaluate is if the software allows you to enable and disable limitations on different types of users to secure any critical corporate data.
We know that not all people have enough time to examine dozens of various products, so we prepared a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
Halo Service Desk offers different enterprise pricing plans in a user-based licensing model. Thus, users can access the same offerings and features regardless of the plan they choose and the number of IT service agents they have. Floating or concurrent user licensing is supported as well. Here are the details:
Halo Service Desk is an IT helpdesk solution that empowers MSPs and teams to attain ITIL compliance, drive work efficiency, and improve service delivery.
All the data, information and statistics that we provided in this comparison were gathered from official vendor sites, marketing resources available online, real-life experience from real clients as well as our personal everyday use of each product by an expert. We do our best to thoroughly study every solution, therefore we not only examine it on our own, but we also correlate our findings with experiences of other members from the SaaS community.
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