What is better Live2Support or BlackBeltHelp AI? If you need to get a quick way to find out which Help Desk Software product is better, our unique system gives Live2Support a score of 8.1 and BlackBeltHelp AI a score of 8.0 for total quality and performance. Furthermore, Live2Support is rated at 100%, while BlackBeltHelp AI is rated N/A% for their user satisfaction level.
You can also examine their product details, such as features, tools, options, plans, pricing, and much more. See whether the solution lets you to customize a few of its processes to guarantee it complements your own business workflows.
We did our best to prepare reviews of all popular Help Desk Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: Salesforce Service Cloud, Freshdesk, Zendesk.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
Contact BlackBeltHelp for enterprise pricing information and other product details on BlackBeltHelp Artifical Intelligence. You can also submit a request for a demo to see if the software is a perfect fit for your business.
BlackBeltHelp Artificial Intelligence integrates with the following business systems and applications:
Salesforce
inContact
Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Collin College, University of South Dakota, Colorado Community College System
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A help desk support solution that caters to higher education institutions, designed to automate more than 50% of IT Help Desk Support processes, streamlining the delivery of support and services to students, faculty, and staff.
You should note that even though both Live2Support and BlackBeltHelp AI may offer an excellent set of features each solution may be designed for a different business size. If you are studying different apps you should give some attention to a business type they are aimed at. Specific elements could scale up well for huge enterprises but if you own a small or medium company it’s frequently better to refrain paying for complex functionalities that you might never actually use.
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