What is better LionDesk or Vivantio? Various organizations need different types of CRM Software. To understand well which one meets your requirements, think about reviewing various options feature by feature an taking into consideration their conditions and prices. Likewise, you may get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: LionDesk (8.7) vs. Vivantio (8.4) for all round quality and efficiency; LionDesk (100%) vs. Vivantio (93%) for user satisfaction rating. Examine their high and weaker points and see which software is a better option for your company. A simple, practical tip is to write the pros and cons of both solutions next to each other and find out which solution has more benefits.
If you need to quickly locate the optimal CRM Software according to our experts we suggest you examine the following products: Freshsales, HubSpot Smart CRM, Salesforce CRM.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Please note that while both LionDesk and Vivantio may offer an outstanding set of features every service might be created for a different company size. If you are analyzing various solutions you should focus on a business type they are catering to. Some features could scale up with no problem for large enterprises but if you have a small or mid-sized company it’s frequently better to avoid paying for complex features that you might never use.
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