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Compare Lansweeper vs NetZoom

What is better Lansweeper or NetZoom? You have such a wide range of IT Asset Management Software alternatives in today’s state of that industry that choosing the right product is often confusing. On our comparison page, you can easily review the features, pricing conditions, available plans, and more details of Lansweeper and NetZoom.

It’s also possible to examine their score (9.4 for Lansweeper vs. 7.3 for NetZoom) and user satisfaction level (93% for Lansweeper vs. N/A% for NetZoom). The scores and ratings offer you a general idea how both these software products perform. Additionally, check if the software can integrate with your current business apps to ensure greater productivity.

If you would like to quickly find the more reliable IT Asset Management Software according to our review team we recommend you check out the following solutions: ServiceNow Asset Management, Salesforce Service Cloud, Infor EAM.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $495

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • PC and Network Inventory
  • IT Asset Management
  • IP Range Scanning
  • Software Inventory and Audit
  • License Compliance Audit
  • Automated Software Deployment
  • Active Directory Management
  • SNMP Network Management
  • Robust Helpdesk And IT Service Ticketing System
  • Knowledge Base Management And Access Control

Pricing Info

Alongside its free edition, Lansweeper is available in three SMB and enterprise pricing packages. The packages can be availed through a yearly sucbription and the pricing depends on the number of features and capabilties you wish to include. Here are the details of its pricing package:

Freeware

  • Free
  • Up To 100 Assets
  • Unlimited Users
  • Free Upgrades
  • Knowledge Base
  • Helpdesk Ticketing
  • 1 Free Helpdesk Agent Included

Standard

  • $495/company/yr. – billed annually
  • Up To 500 Assets
  • Unlimited Users
  • Free Upgrades
  • Knowledge Base
  • Helpdesk Ticketing
  • Software Deployment
  • SQL Server & Database Inventory
  • Email Support
  • 1 Free Helpdesk Agent Included

Professional

  • $995/company/yr. – billed annually
  • Up To 1,000 Assets
  • Unlimited Users
  • Free Upgrades
  • Knowledge Base
  • Helpdesk Ticketing
  • Software Deployment
  • SQL Server & Database Inventory
  • Email Support
  • Help Desk API
  • Hotfixes
  • Guaranteed SLA
  • 1 Free Helpdesk Agent Included

Ultimate

  • Customized Number Of Assets
  • Unlimited Users
  • Free Upgrades
  • Knowledge Base
  • Helpdesk Ticketing
  • Software Deployment
  • SQL Server & Database Inventory
  • Email Support
  • Help Desk API
  • Hotfixes
  • Guaranteed SLA
  • Additional Scanning Servers
  • 1 Free Helpdesk Agent Included

For more information Lansweeper’s Ultimate pricing package, please contact the vendor and request for a quote.

Additional Helpdesk Agents

  • $10/agent/mo. – billed annually ($120/agent/yr.)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

DHL, Comcast, Sony

Integrations

Lansweeper supports integration with Active Directory.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A scalable and flexible network inventory and IT asset management software that provides companies and IT professionals with the capability to scan computers and devices on their network without the need for deploying agents, automatically perform software inventory and license auditing, organize all their helpdesk communications in one place, and generate rich knowledge base articles and content.

Company Email

sales@lansweeper.com

Contact No.

Company's Address

Lansweeper
Zeelsebaan 83Z
9200 Grembergen
Belgium

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $700

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Site Floor Layouts
  • Model Data Center & Rack Elevations
  • Rack Top & Zero-U Mounting
  • Data Center Assets Search
  • Real-Life Device Configuration
  • Double-Height Slots
  • Asset Management by Tenant/Department
  • Customizable Data Properties
  • Formula Builder
  • Excel Spreadsheets Import
  • Visio Diagrams Import
  • Device Log
  • Watermarks
  • Connectivity
  • Custom Reports
  • Labels
  • Dashboards
  • Agentless Discovery & Monitoring
  • Inventory Collection & Audit
  • Role-Based Authorization

Pricing Info

NetZoom – starts at $700.00/user/year

  • Single User
  • 50 Racks & Cabinets
  • Asset Management & Rack Elevations
  • Configure Devices with Cards & Modules
  • Port Connectivity Management
  • Agentless Device Discovery
  • Auto-Diagram Rack Elevations in Visio
  • NetZoom Visio Stencils

NetZoom Pro – starts at $950.00/user/year

  • All NetZoom Features
  • Multi-User & Collaboration Support
  • 50 Racks & Cabinets per User
  • Dashboards & Advanced Reporting
  • Inventory Collection & Audit
  • Mobile App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

JPMorgan Chase &Co., Rolex, US Navy

Integrations

NetZoom integrates with Microsoft Visio. For details, contact support.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A data center asset management software with on-premises and SaaS deployment options.

Company Email

sales@netzoom.com

Contact No.

Company's Address

Altima Technologies
2300 Cabot Dr #535
Lisle, IL 60532
USA

Salesforce Service Cloud

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Computer Telephony Integration (CTI)
  • Record Types
  • Lead-Contact Account Management
  • Files
  • Salesforce Identity
  • Roles and Permissions
  • Snap-Ins for Live Agent Chat
  • Social Customer Service Pro
  • Knowledge
  • Work Order Management
  • Service Console
  • Customer Community
  • Chatter
  • Community Starter
  • Email Integration with Outlook
  • Advanced Case Management
  • Customer Account Portal
  • Page Layouts
  • Standard Success Plan
  • Asset Management
  • Omni-Channel Supervisor
  • Field Service Dispatch
  • Service Contracts and Entitlements
  • Developer Sandbox
  • Unlimited Online Training
  • Activity Feed
  • Developer Pro Sandbox
  • Topics and Recommendations
  • Data and File Storage
  • Orders Management
  • Omni-Channel Routing
  • Case Auto-Assignment
  • Service Analytics App
  • Social Customer Service Starter Pack
  • Product Tracking
  • Case Milestone Tracker
  • Unlimited Custom Applications
  • Google Apps Integration
  • Custom Profiles
  • AppExchange App Integration
  • Offline Access
  • Lightning App Builder
  • Mobile Messaging (LiveMessage)
  • Case Escalation Rules and Queues
  • Web Services API
  • Opportunity Tracking
  • Workflow and Approval Automation
  • Web and Email Case Capture
  • Task Management
  • Customizable Reports and Dashboards
  • Snap-Ins for Live Video Chat
  • Case Email Auto-Response
  • Advanced Reporting Features
  • Salesforce Mobile App
  • Email Templates

Pricing Info

Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.

Salesforce Essentials – $25/user per month

Out-of-the-box service solution for up to 5 users

  • Chatter
  • Salesforce Mobile App
  • Files
  • Topics and Recommendations
  • Case Auto-Assignment
  • Web and Email Case Capture
  • Case Email Auto-Response
  • Case auto-assignment
  • Case Escalation Rules and Queues
  • 1 Service Console App
  • Omni-Channel Routing (Basic)
  • Omni-Channel Supervisor
  • Knowledge (Read-Only)
  • Knowledge (Read-Write)
  • Lead-Contact Account Management
  • Social Customer Service Starter Pack
  • Customizable Reports and Dashboards
  • Opportunity Tracking
  • Task Management, Activity Feed
  • Email Integration with Outlook
  • Google Apps Integration
  • Custom Profiles and Page Layouts
  • Lightning App Builder
  • AppExchange App Integration
  • Email Templates
  • Data Storage Per User
  • File Storage Per User
  • Standard Success Plan
  • Online Case Submission (Two-Day Response)

Lightning Professional – $75/user per month

Complete service CRM for teams of any size

  • All Essentials plan features, plus:
  • Case Milestone Tracker
  • Computer Telephony Integration (CTI)
  • Orders Management
  • Service Contracts and Entitlements
  • Work Order Management
  • Asset Management & Product Tracking
  • Developer Sandbox
  • 5 Process Builder (Processes Per Org)
  • Unlimited Custom Applications
  • 3 Record Types (Per Object)
  • 2 Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Social Customer Service Pro
  • Web Services API
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Enterprise – $150/user per month

Customizable CRM for comprehensive service

  • All Professional plan features, plus:
  • Advanced Case Management
  • Advanced Reporting Features
  • Offline Access
  • Web Services API
  • 1 Partial Sandbox
  • Process Builder
  • Salesforce Identity
  • Workflow and Approval Automation
  • Record Types
  • Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Agent Chat
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App
  • Developer Pro Sandbox
  • Full Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Unlimited – $300/user per month

Unlimited CRM power

  • All Enterprise plan features, plus:
  • Knowledge (Read-Write)
  • Snap-Ins for Live Agent Chat
  • Developer Pro Sandbox
  • 1 Full Sandbox
  • 1 Partial Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Included at additional cost:

  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo

Integrations

Salesforce Service Cloud supports integrations with the following business systems, applications and services:

  • Autotask
  • ConnectWise
  • JIRA
  • Salesforce Service Cloud
  • ServiceNow
  • Zendesk
  • Oracle Service Cloud
  • Freshdesk
  • Freshservice
  • Desk.com
  • Help Scout
  • Cherwell Software
  • Wrike
  • SugarCRM
  • Microsoft Dynamics CRM
  • Zoho CRM
  • Netsuite
  • Autotask
  • Close.io
  • ConnectWie
  • Infusionsoft
  • Pipedrive
  • HubSpot CRM
  • Oracle Sales Cloud
  • Base CRM
  • CustomerGauge
  • Act! Essentials
  • Sap Hybrid Cloud for Customers
  • Sage CRM
  • Bullhorn
  • Maximizer CRM
  • Insightly
  • Microsoft Dynamics GP
  • Microsoft Dynamics AX
  • QuickBooks
  • Freshbooks
  • Taxify
  • Sage Intacct
  • Sage 200
  • Tipalti
  • Plaid
  • Shopify
  • Volusion
  • Ecwid
  • Bigcommerce
  • Magento
  • Etsy
  • Woocommerce
  • Weebly
  • SAPAnywhere
  • Epages
  • Oracle Eloqua
  • Marketo
  • HubSpot Marketing
  • Act-On
  • MailChimp
  • Mailjet
  • Allbound
  • Autopilot
  • Constant Contact
  • Kissmetrics
  • Facebook Lead Ads
  • Campaign Monitor
  • iContact

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-hosted customer service platform for faster, smarter customer support.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market, Suite 300
San Francisco, CA 94105
USA

You shouldn’t expect just a broad range of functionalities and scalable pricing from a reliable IT Asset Management Software. Almost as essential as core features is a top-notch customer support. You want to make sure that when you have any questions about Lansweeper or NetZoom, or you run into a problem, or maybe you’ll need to request a specific update or feature useful to your business you can rely on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. It’s also a significant advantage if you can benefit from individual training or at the very least a knowledge base you can use.

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