What is better Knexus Customer Services or Tremendous? You can use our scoring system to provide you with a general idea which Customer Experience Management Software product is will work better for your business. For overall product quality, Knexus Customer Services attained 6.9 points, while Tremendous earned 8.9 points. Meanwhile, for user satisfaction, Knexus Customer Services scored 100%, while Tremendous scored 97%.
Details about their unique elements, tools, supported platforms, customer service, etc. are available below to help you get a more versatile assessment. Keep in mind to choose only the functions that you need so as not to waste money for functions which are redundant.
We did our best to prepare reviews of all popular Customer Experience Management Software products offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Alchemer, Smartlook.
Tremendous is free to use. There are no platform-associated fees. Funding your Tremendous account and sending rewards and gift cards are free of charge, but there’s a 3% processing fee if you fund your account using credit cards. Physical cards also cost $2 per card.
You can contact the vendor to learn more about these fees.
Aside from API integrations, Tremendous offers out-of-the-box integrations with software such as:
Slack
SurveyGizmo
Qualtrics
Yotpo
Decipher
Typeform
SurveyMonkey
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Poll Everywhere, citibike
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A free-to-use online platform that makes it easier to manage rewards and incentive programs. The software gives businesses three options for rewarding employees: Visa cards, money, and e-gift cards. Employers can opt for physical or digital Visa cards or through ACH and PayPal transfers.
Both Knexus Customer Services and Tremendous were tested by a panel of independent SaaS experts who carried out a full analysis of all crucial elements of every app. Their total rating was calculated by means of unique SmartScore algorithm that provides an individual partial score to every factor like: main features, client support, mobile device support, security, customer satisfaction as well as market presence. We are aware that useful features are not the only aspect crucial to a business so we make an effort to pay attention to all sides of a solution before coming up with its final score.
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