Knexus Customer Services
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Trend Analysis
- Text Analysis
- Multi-Channel Collection
- Feedback Management
- Dashboard
- Customer Segmentation
- Analytics
Pricing Info
Pricing Info
Knexus offers four enterprise pricing packages for users to choose from. Choose the best plan for your business, and contact the vendor for a quote:
Starter Plan
- 3 users
- 10 GB bandwidth (monthly)
- 80 GB storage (monthly)
- Customer support via email
- Product training – 0.5 trainer day
Pro Plan
- 6 users
- 25 GB bandwidth (monthly)
- 200 GB storage (monthly)
- Customer support via email/phone
- Product training – 1 trainer day
Pro+ Plan
- 12 users
- 50 GB bandwidth (monthly)
- 400 GB storage (monthly)
- Product training – 2 trainer day
Enterprise Plan
Solution and pricing based on your company-specific requirements.
Integrations
Integrations
Knexus easily integrates with other tools such as your brand’s CRM, DAM, CMS, and marketing automation software via the flexible API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Office Depot, Hilton, Sage, GlaxoSmithKline
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Knexus Customer Services is a platform that enables customer service teams to distribute personalized content experiences to any digital touchpoint.
Company Email
Contact No.
Company's Address
212 West 22nd Street, Suite 6B,
New York, NY 10011
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Survey builder
- Targeted surveys/promotions
- Slide-in, popup and exit surveys
- Customizable survey widget
- Advanced reporting dashboard
- Data export to MS Excel
- Triggered surveys
- Slide-in panel
- Text analysis
- Automatic language detection
- Net Promoter Score
- Real-time results
- Mobile-optimized surveys
- Google Analytics Integration
- Custom cookies and variables
- Programmatic triggering
Pricing Info
Informizely offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Small business: $55/month (billed annually)
- 1 domain, 1 user
- 250 responses/month
- Unlimited surveys and views
- Customizable styling
- Text analysis and drill down reporting
- Exit intent surveys
Professional: $165/month (billed annually)
- Small Business features plus
- No Informizely branding
- 3 users, 5,000 responses per month
- Advanced targeting features
- Mobile-optimized surveys
- Background/clickable images
- MailChimp and Google Analytics Integration
Enterprise: $275/month (billed annually)
- Professional features plus
- 3 domains
- Target on user IDs, cookie values and JavaScript variables
- Webhooks
- REST Reporting API
- Widget API
- Integration with any back-end system
Integrations
Informizely offers the following connectivity options:
- REST Reporting API
- Widget API
- Webhooks
- JavaScript API
- MailChimp
- Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TREND MICRO, Domino's Pizza, Pfizer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
In-site, targeted surveys and polls for identification of conversation issues and discovery of new possibilities to enhance customer experiences.
Company Email
info@informizely.com
Contact No.
Company's Address
Raadhuisstraat 22
1016DE, Amsterdam
The Netherlands
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You shouldn’t count on only a wide range of useful tools and scalable pricing packages from a reliable Customer Experience Management Software. Almost as important as main features is a top-notch customer support. You want to guarantee that if you have any questions about Knexus Customer Services or Informizely, or you run into a problem, or maybe you’ll want to request a specific revision or feature useful to your team you can count on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. It’s also a significant advantage if you are able to benefit from personal training or at least a knowledge base you can use.
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