What is better Kixie or Salesforce Service Cloud? A good way to find the appropriate Customer Support Software product for your company is to match the solutions against each other. Here you can compare Kixie and Salesforce Service Cloud and see their features compared contrastively to help you select which one is the superior product.
Similarly, you can compare their overall ratings, for instance: overall score (Kixie: 7.7 vs. Salesforce Service Cloud: 9.6) and user satisfaction (Kixie: N/A% vs. Salesforce Service Cloud: 97%). Analyze their differences and similarities and see which one outperforms the other. Moreover, think about how your business will look like in the future; will your company outgrow the app in the next couple of years?
We know that not all companies have enough time to try out dozens of different products, so we created a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You don’t want exclusively a broad set of functionalities and scalable pricing from a reliable Customer Support Software. Almost as crucial as core features is a trustworthy customer support. You want to make sure that when you have any questions about Kixie or Salesforce Service Cloud, or you struggle with some problems, or maybe you’ll want to ask for a specific change or feature useful to your team you can rely on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you are able to enjoy personal training or at least an FAQ you can use.
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