What is better Kayako or HappyFox? If you’re experiencing a hard time deciding on the best Customer Support Software product for your situation, it’s a good idea to compare and contrast the available software and discover which solution offers more positive aspects. For instance, here you can examine Kayako (overall score: 9.0; user rating: 95%) vs. HappyFox (overall score: 8.8; user rating: 94%) for their overall performance.
You can even see which one provides more tools that you need or which has more suitable pricing plans for your current situation. Having a clear table to compare their features will significantly increase the odds of finding the right product for your company. Pay attention to other areas of the software like if it’s easy to use, flexibility, scalability, and pricing terms.
Right now, the top solutions in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
All the data, details and statistics that we presented in this analysis were collected from official vendor websites, promotional materials available online, real-life experience from real clients as well as our personal hands-on use of every product by an expert. We pay a lot of attention to extensively analyze every product, so we not only test it ourselves, but we also compare our findings with views of other members from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
