What is better Kayako or Bria? The best Customer Support Software is a solution that can address your company’s unique requirements. It’s easy to identify which solution is best suited for your company if you assess several products before you decide which one is the best.
For instance, Kayako and Bria are scored at 9.0 and 8.5, respectively, for total quality and performance. Similarly, Kayako and Bria have a user satisfaction rating of 95% and 98%, respectively, which indicates the general feedback they get from customers. Moreover, reach put to a current user of the software and solicit their feedback concerning the application in question.
We realize that not all businesses have the time to examine a wide range of various solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
All the data, details and experiences that we offered in this table were collected from official company sites, advertising materials available online, actual experience from real clients as well as our own direct use of each service by a professional reviewer. We put a lot of effort to comprehensively study each software, therefore we not only examine it on our own, but we also match our results with views of other people from the SaaS community.
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