Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Sales Assignment & Management
- Sales Process Automation
- Email Templates
- Bulk Emails
- Real-Time Notifications
- SMS Text Alerts
- Email Management
- Task Management
- Task Templates
- Task Color Coding
- Multiple Calendars
- Event Scheduling
- Redundant Task Duplication
- Contacts Management
- Customer History
- Sales Leads Identification & Evaluation
- Social Profile Search & Integration
- Dashboard
- Widgets
- Custom Fields
- Keyword & Filter Search
- User Rights & Permissions Control
Pricing Info
Pricing Info
KarmaCRM offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Light – $12.00/user/month or $9.00/user/month/annual billing
- Unlimited Contacts
- Unlimited Companies
- Unlimited Deals
- Event Coordination
Professional – $25.00/user/month or $20.00/user/month/annual billing
- All Light Plan Features
- Bi-Directional Email Sync
- Third-Party App Integrations
- Social Network Integrations
- File Storage
Professional+ – $99.00/user/month or $90.00/user/month/annual billing
- All Professional Plan Features
- Weekly Strategy Calls
- Dedicated Support
- Up to 2,000 Emails Daily
KarmaCRM also offers a free 14-day trial. To get yours, please contact sales or sign up on the website.
Integrations
Integrations
karmaCRM has an open API that allows developers to connect third-party tools including:
- Outlook
- Google Apps
- Google Calendar
- Google Contacts
- Wufoo
- Formstack
- MailChimp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Leaders Studio, iChartsMD, Con Underwood Consulting, LLC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Karma offers an intuitive and customizable CRM software for businesses from all scales and industries.
Company Email
support@karmacrm.com
Contact No.
Company's Address
2698 Marion St
Denver, CO 80205
USA
KarmaCRM Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Almost as important as functionalities and user support responsiveness are pricing plans made available by KarmaCRM and Freshservice. Although cost should not be the only element it’s surely a significant thing to consider. You should count on a flexible pricing package that can be adjusted to your business size and painlessly scaled up every time your company develops. Be sure that you don’t pick pricing plans that include extra features that you won’t find a use for and always make an effort to get in touch with the vendor directly as enterprises can frequently benefit from discounts. You should also check out a free trial or demo of each product to spend at least some time working with it. It’s a valuable experience that doesn’t need you to invest any money and provides you with a solid overview of what it feels like to work with KarmaCRM and Freshservice.
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