Microsoft Dynamics GP
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Calendar Management
- Call Center Management
- Campaign Management
- Contact Management
- Customer Portal
- Email Marketing
- Lead Management
- Lead Scoring
- Lead Tracking
- Social Media Integration
Pricing Info
Pricing Info
ESSENTIALS PLAN
1 . Ticketing Platform
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Ticketing System
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Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
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1000+ API Integrations
3. Support
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Online Support – Chat, Email, Call
Product Feature – 4 – Dashboards
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Analytics Dashboard
4. Others
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Knowledge Base
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Auto-Trigger
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Folder & Queue Management
5. Pre-Ticket Assignment
-
Smart Routing
-
Customer Persona Based Resolution
6. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
PROFESSIONAL PLAN
1 . Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
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Multilingual Support
-
24×7 Support
-
Continual Improvement Module
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Dedicated Account Manager
4. Dashboards
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Analytics Dashboard
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Advanced Analytics Dashboard
5. Others
-
Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
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Contextual SOP
6. KAI
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Self-Serve
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Gen-AI Knowledge Base
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Ticket Deflection
7. Pre-Ticket Assignment
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Smart Routing
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Customer Persona Based Resolution
8. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
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Profanity Detection
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Magic Reply
10. Post-Ticket Assignment
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Auto Ticket Summary
11. Post-Ticket Disposition
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Auto QA
12. Gen AI – Analytics
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CX Load Predictions
ENTERPRISE PLAN
1. Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
-
Multilingual Support
-
24×7 Support
-
Continual Improvement Module
-
Dedicated Account Manager
4. Dashboards
-
Analytics Dashboard
-
Advanced Analytics Dashboard
5. Others
-
Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
-
Contextual SOP
-
Web Forms
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Sandbox
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Internal Chat
6. KAI
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Self-Serve
-
Gen-AI Knowledge Base
-
Ticket Deflection
-
FAQ Generation
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Smart FAQ Search
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Chatbot
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Email Bot
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Social Media Bot
7. Pre-Ticket Assignment
-
Smart Routing
-
Customer Persona Based Resolution
8. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
-
Profanity Detection
-
Magic Reply
-
Agent Co-Pilot
9. Post-Ticket Assignment
-
Auto Ticket Summary
10. Post-Ticket Disposition
-
Auto QA
-
Auto Skillset
11. Gen AI – Analytics
-
CX Load Predictions
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NLQ
Integrations
Integrations
Kapture seamlessly integrates with your daily-use applications, offering 1000+ custom-built, industry-specific integrations for enterprises, supported by dedicated customer support and the industry’s fastest deployment.
CRM Integration
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Zoho
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Freshdesk
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Zendesk
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Hubspot
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Jira
-
Salesforce
Call Integration
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Twilio
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Exotel
-
Genesys
-
Sr.Knowlarity
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Ozonetel-Cloudagent
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Airtel
-
Tata Tele services
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Ameyo
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Ubona
Whatsapp Integration
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Gupshup
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Meta
-
Twilio
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360dialog
-
Haptik
-
Yellow
Social Media Integrations
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Facebook
-
Instagram
-
WhatsApp
-
Linkedin
-
X
-
Youtube
-
Line
-
Play Store
-
App Store
eCommerce & Logistics Integrations
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Shopify
-
Unicommerce
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Magento
-
Woocommerce
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Lazada
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Shopee
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Blue Dart
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Delhivery
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Square
Payments Integrations
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Paypal
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RuPay
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Razorpay
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PayTM
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PhonePe
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PayU
ERP Integrations
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Oracle
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Dynamics 365
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SAP
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Plumsoft
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Google Cloud Platform
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.
Company Email
sales@kapturecrm.com
Contact No.
Company's Address
Adjetter Media Network Pvt Ltd.
#25, Vruddhi Complex, Kodihalli
Bangalore, India - 560008
Kapture CX Comparisons
Popular Kapture CX Alternatives
NOAWARDS
YET
Pricing:
Starting from $134
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Financial management
- General ledger
- Payables
- Receivables
- Cash flow management
- Fixed asset management
- Intercompany
- National accounts
- Multicurrency management
- Analytical accounting
- Revenue/expense deferrals
- Bank reconciliation
- Electronic banking suite
- Safe pay
- Cashbook bank management
- Electronic bank management
- Electronic reconciliation management
- Customer/vendor consolidation
- Lockbox processing
- Refund checks
- Grant management
- Encumbrance management
- Account level security
- Field level security
- Dynamics process server
Business intelligence & reporting
- Unlimited management reporter designer user
- Unlimited management reporter viewer user
- Analysis cubes library
- Advanced analysis cubes library
Human resources management
- Human resources unlimited employees
- Payroll (U.S. and Canada only) unlimited employees
- Payroll direct deposit
- Federal magnetic media
- Payroll connect
- Position control
- HRM self-service suite
Supply chain management
- Invoicing
- Sales order processing with advance invoicing
- Extended pricing
- Order management
- Inventory control
- Bill of materials
- Purchase order processing/receivings
- Landed cost
- PO generator
- Requisition management
- Time and expense
Workspace collaboration
- Unlimited business portal
Pricing Info
MS Dynamics GP is sold via independent software vendors (ISVs), a network of Microsoft-accredited third-party resellers. Pricing is via a quote request from ISVs in your area. Pricing models are as follows:
Perpetual licensing – Designed for SMEs to get started with an affordable upfront license fee to an ISV. Customers license the access to software functionality. Pay a monthly fee to an ISV.
Subscription licensing – Designed to keep the upfront cost to a minimum via a “per-user, per-month” model. Customers start with a basic package and get more functionality as they pay for more monthly license.
Dynamics GP Subscription Fee
$214 per named user/per month ($239 if you use Dynamics GP Extended Pack)
$2,495 one time data center setup fee
- Backups, security, server maintenance included.
- Microsoft Business Ready Enhancement Plan included.
- SQL, Windows, Office Professional and all other supporting licensing included.
- ISV product subscriptions need additional monthly fee.
Dynamics GP Hosting Fee for “Buy Your Own License”:
$134 per named user/per month ($159 if you need Dynamics GP Extended Pack)
$2,495 one time data center setup fee.
- All dexterity based ISV products you own are included at no added cost.
- Backups, security, server maintenance included.
- SQL, Windows, Office Professional and all other supporting licensing included.
- Microsoft Business Ready Enhancement Plan not included.
Integrations
- Financial management
- Collection management/customization and integration suite
- SmartList Builder
- Excel Report Builder
- Navigation List Builder
- Drill Down Builder
- Extended human resource and payroll
- HR advance
- Payroll advance
- PTO manager
- Benefits self-service
- Business intelligence & reporting/Microsoft Forecaster unlimited
- Supply chain management
- Distribution suite
- Available to promise
- Returns management
- Manufacturing solutions
- Bill of materials
- Order processing
- Manufacturing suite
- Materials requirements planning
- Project accounting
- Customer Relationship Management
- Contract administration
- Service call management
- Depot management
- Preventive maintenance
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bancroft, Catalogic Software, Batteries and Bulbs, EMIT Technologies, Winncom Technologies, Gregory Greenfield & Associates, Ltd.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust ERP solution for businesses that want to regain control over inventory, financials, HR, and sales to grow their bottom line. This is a decent option for small and medium-sized businesses that want to make sense of data and surface insights to enhance their operations.
Company Email
Company's Address
Redmond, WA
Microsoft Dynamics GP Comparisons
Popular Microsoft Dynamics GP Alternatives
Almost as crucial as functionalities and client support responsiveness are pricing options offered by Kapture CX and Microsoft Dynamics GP. Although cost should not be the only element it’s surely a significant thing to consider. You should look for a flexible pricing plan that can be adjusted to your business size and effortlessly scaled up when your team expands. You should be certain you don’t choose pricing plans that include additional tools that you won’t find useful and always try to get in touch with the vendor directly because enterprises can usually benefit from discounts. You should also check out a free trial or demo of every software to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to pay any money and offers a solid overview of what it’s like to work with Kapture CX and Microsoft Dynamics GP.
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