Kapture CX
vsKapture CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Calendar Management
- Call Center Management
- Campaign Management
- Contact Management
- Customer Portal
- Email Marketing
- Lead Management
- Lead Scoring
- Lead Tracking
- Social Media Integration
Pricing Info
Pricing Info
ESSENTIALS PLAN
1 . Ticketing Platform
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Ticketing System
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Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
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1000+ API Integrations
3. Support
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Online Support – Chat, Email, Call
Product Feature – 4 – Dashboards
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Analytics Dashboard
4. Others
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Knowledge Base
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Auto-Trigger
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Folder & Queue Management
5. Pre-Ticket Assignment
-
Smart Routing
-
Customer Persona Based Resolution
6. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
PROFESSIONAL PLAN
1 . Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
-
Multilingual Support
-
24×7 Support
-
Continual Improvement Module
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Dedicated Account Manager
4. Dashboards
-
Analytics Dashboard
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Advanced Analytics Dashboard
5. Others
-
Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
-
Contextual SOP
6. KAI
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Self-Serve
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Gen-AI Knowledge Base
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Ticket Deflection
7. Pre-Ticket Assignment
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Smart Routing
-
Customer Persona Based Resolution
8. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
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Profanity Detection
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Magic Reply
10. Post-Ticket Assignment
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Auto Ticket Summary
11. Post-Ticket Disposition
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Auto QA
12. Gen AI – Analytics
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CX Load Predictions
ENTERPRISE PLAN
1. Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
-
Multilingual Support
-
24×7 Support
-
Continual Improvement Module
-
Dedicated Account Manager
4. Dashboards
-
Analytics Dashboard
-
Advanced Analytics Dashboard
5. Others
-
Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
-
Contextual SOP
-
Web Forms
-
Sandbox
-
Internal Chat
6. KAI
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Self-Serve
-
Gen-AI Knowledge Base
-
Ticket Deflection
-
FAQ Generation
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Smart FAQ Search
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Chatbot
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Email Bot
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Social Media Bot
7. Pre-Ticket Assignment
-
Smart Routing
-
Customer Persona Based Resolution
8. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
-
Profanity Detection
-
Magic Reply
-
Agent Co-Pilot
9. Post-Ticket Assignment
-
Auto Ticket Summary
10. Post-Ticket Disposition
-
Auto QA
-
Auto Skillset
11. Gen AI – Analytics
-
CX Load Predictions
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NLQ
Integrations
Integrations
Kapture seamlessly integrates with your daily-use applications, offering 1000+ custom-built, industry-specific integrations for enterprises, supported by dedicated customer support and the industry’s fastest deployment.
CRM Integration
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Zoho
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Freshdesk
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Zendesk
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Hubspot
-
Jira
-
Salesforce
Call Integration
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Twilio
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Exotel
-
Genesys
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Sr.Knowlarity
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Ozonetel-Cloudagent
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Airtel
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Tata Tele services
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Ameyo
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Ubona
Whatsapp Integration
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Gupshup
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Meta
-
Twilio
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360dialog
-
Haptik
-
Yellow
Social Media Integrations
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Facebook
-
Instagram
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WhatsApp
-
Linkedin
-
X
-
Youtube
-
Line
-
Play Store
-
App Store
eCommerce & Logistics Integrations
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Shopify
-
Unicommerce
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Magento
-
Woocommerce
-
Lazada
-
Shopee
-
Blue Dart
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Delhivery
-
Square
Payments Integrations
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Paypal
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RuPay
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Razorpay
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PayTM
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PhonePe
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PayU
ERP Integrations
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Oracle
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Dynamics 365
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SAP
-
Plumsoft
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Google Cloud Platform
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.
Company Email
sales@kapturecrm.com
Contact No.
Company's Address
Adjetter Media Network Pvt Ltd.
#25, Vruddhi Complex, Kodihalli
Bangalore, India - 560008
Kapture CX Comparisons
Popular Kapture CX Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Control Leads and Opportunities
- Dedicated Support Email
- Create discounts for each customer or item
- Favorite and recent actions
- Complete Customer Management
- Quick links and recent forms
- Deduct Tax Automatically
- Access all your analytics, metrics everywhere
- Dialogue Time Control
- Simultaneous Users
- Data Import
- Multi-company
- Ticket Management
- Create invoices according to your needs
- Discount tables by customer type/item type
- Complete integration between products
- Split Payments
- Sales Team Management
- Manage your Documents Online
- Multilingual
Pricing Info
Here are the PHC FX cost details:
PHC FX (Business) offers free trial and subscription versions. For the subscription version, you can choose an annual plan or pay on a monthly basis.
Net edition
£31.71 per month ($49.76) annual billing: Includes 2 Users + Database 500 Mb) – Additional User £11.97 ; Database 500Mb £6.3
- Manage your business: Customers, Suppliers, Stocks, Products, Banking, Bank Accounts
- Any and All Invoicing Documents
- Profitability Analytics and Metrics
Max edition
£50.12 per month ($78.65) annual billing: Includes 2 Users + Database 500 Mb) – Additional User £20.9 ; Database 500Mb £6.3
- Manage your business: Customers, Suppliers, Stocks, Products, Banking, Bank Accounts
- Any and All Invoicing Documents
- Profitability Analytics and Metrics
- Checks
- Compound Products
- Control Bad Credit
- Discounts
- Discounts
The price of a PHC FX system includes:
- Unlimited Traffic
- Knowledge Base
- Independent Training
- Datacenter Host
- Interactive Manuals
- Security and Backups
- Upgrades
Integrations
None indicated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe Portugal, Microsoft Portugal, Wiz Interactive, N2K, Sunergetic, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Designed to provide the best business solutions, PHC FX is a complete business solution that offers a wide range of functionality at an affordable price.
Company Email
Contact No.
Company's Address
Suite LP23252
Lower Ground Floor
145-157 St John Street
London
EC1V 4PW
PHC FX Comparisons
Popular PHC FX Alternatives
Almost as crucial as features and customer support responsiveness are pricing options made available by Kapture CX and PHC FX. While pricing should not be the only element it’s definitely a significant thing to think about. You should count on a flexible pricing package that can be adjusted to your company size and effortlessly scaled up when your business develops. Be sure that you don’t opt for pricing plans that include advanced tools that you won’t find a use for and always try to get in touch with the vendor directly as enterprises can often count on discounts. You should also give a chance to a free trial or demo of every software to spend at least some time using it. It’s a useful experience that doesn’t need you to pay any money and gives you a practical overview of what it feels like to work with Kapture CX and PHC FX.
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