Kapture CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Calendar Management
- Call Center Management
- Campaign Management
- Contact Management
- Customer Portal
- Email Marketing
- Lead Management
- Lead Scoring
- Lead Tracking
- Social Media Integration
Pricing Info
Pricing Info
ESSENTIALS PLAN
1 . Ticketing Platform
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Ticketing System
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Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
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1000+ API Integrations
3. Support
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Online Support – Chat, Email, Call
Product Feature – 4 – Dashboards
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Analytics Dashboard
4. Others
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Knowledge Base
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Auto-Trigger
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Folder & Queue Management
5. Pre-Ticket Assignment
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Smart Routing
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Customer Persona Based Resolution
6. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
PROFESSIONAL PLAN
1 . Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
-
Multilingual Support
-
24×7 Support
-
Continual Improvement Module
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Dedicated Account Manager
4. Dashboards
-
Analytics Dashboard
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Advanced Analytics Dashboard
5. Others
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Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
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Contextual SOP
6. KAI
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Self-Serve
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Gen-AI Knowledge Base
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Ticket Deflection
7. Pre-Ticket Assignment
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Smart Routing
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Customer Persona Based Resolution
8. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
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Profanity Detection
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Magic Reply
10. Post-Ticket Assignment
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Auto Ticket Summary
11. Post-Ticket Disposition
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Auto QA
12. Gen AI – Analytics
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CX Load Predictions
ENTERPRISE PLAN
1. Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
-
Multilingual Support
-
24×7 Support
-
Continual Improvement Module
-
Dedicated Account Manager
4. Dashboards
-
Analytics Dashboard
-
Advanced Analytics Dashboard
5. Others
-
Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
-
Contextual SOP
-
Web Forms
-
Sandbox
-
Internal Chat
6. KAI
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Self-Serve
-
Gen-AI Knowledge Base
-
Ticket Deflection
-
FAQ Generation
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Smart FAQ Search
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Chatbot
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Email Bot
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Social Media Bot
7. Pre-Ticket Assignment
-
Smart Routing
-
Customer Persona Based Resolution
8. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
-
Profanity Detection
-
Magic Reply
-
Agent Co-Pilot
9. Post-Ticket Assignment
-
Auto Ticket Summary
10. Post-Ticket Disposition
-
Auto QA
-
Auto Skillset
11. Gen AI – Analytics
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CX Load Predictions
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NLQ
Integrations
Integrations
Kapture seamlessly integrates with your daily-use applications, offering 1000+ custom-built, industry-specific integrations for enterprises, supported by dedicated customer support and the industry’s fastest deployment.
CRM Integration
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Zoho
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Freshdesk
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Zendesk
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Hubspot
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Jira
-
Salesforce
Call Integration
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Twilio
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Exotel
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Genesys
-
Sr.Knowlarity
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Ozonetel-Cloudagent
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Airtel
-
Tata Tele services
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Ameyo
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Ubona
Whatsapp Integration
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Gupshup
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Meta
-
Twilio
-
360dialog
-
Haptik
-
Yellow
Social Media Integrations
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Facebook
-
Instagram
-
WhatsApp
-
Linkedin
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X
-
Youtube
-
Line
-
Play Store
-
App Store
eCommerce & Logistics Integrations
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Shopify
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Unicommerce
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Magento
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Woocommerce
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Lazada
-
Shopee
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Blue Dart
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Delhivery
-
Square
Payments Integrations
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Paypal
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RuPay
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Razorpay
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PayTM
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PhonePe
-
PayU
ERP Integrations
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Oracle
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Dynamics 365
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SAP
-
Plumsoft
-
Google Cloud Platform
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.
Company Email
Contact No.
Company's Address
Adjetter Media Network Pvt Ltd.
#25, Vruddhi Complex, Kodihalli
Bangalore, India - 560008
Kapture CX Comparisons
Popular Kapture CX Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Lead Management
- Sales Pipeline
- Email Automation
- Sales Reporting
- 360° View of Customer
- Import Leads From Any Source
Pricing Info
$24 Per user/month (billed annually)
$32 month-to-month
- Sales Bots: Put your sales on autopilot
- Fully Customizable CRM: CompanyHub can be fully customized for your industry with just drag-and-drop
- Ultimate Sales Toolkit: Email Sync, Bulk Mail, Unlimited Email Tracking (Even from Gmail), Scheduling & Remind if no reply.
- Sales Analytics: Get the insights you need in just clicks. Do reporting on almost anything
Integrations
Integration with third-party application lets you add more features as you see fit. From among thousands of applications on the web these days, CompanyHub lets you expand on its capabilities via:
- Office 360
- Zapier Integration
- Gmail and Google Calendar
- PieSync Connector
- REST API
- Web to Lead
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hackerearth, Finatel, Indorse
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CompanyHub is a robust, feature-rich customizable CRM platform packed with powerful reporting, email sync, and bulk mail capabilities.
Company Email
Contact No.
Company's Address
Sanjivani, Gandharv Nagari, Nasik Road,
Nashik - 422101,
Maharashtra
India
CompanyHub CRM Comparisons
Popular CompanyHub CRM Alternatives
You shouldn’t count on just a broad range of useful tools and flexible pricing packages from a credible CRM Software. Almost as important as main features is a top-notch customer support. You want to guarantee that when you have any questions about Kapture CX or CompanyHub CRM, or you struggle with some problems, or maybe you’ll want to request a specific update or feature beneficial to your business you can trust in a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are offered. It’s also a big plus if you can profit from individual training or at least a knowledge base you can use.
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