Zoho SalesIQ

NOAWARDS
YET
Pricing:
by quote
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Workflow & Action Engine
- Report Rules
- SLA
- Email & Communication
- Templates
- Push Notifications
- Auto-Distribution of Work
- Incoming calls
- Customer History
- Analytics & Reporting
- Customized Reports
- Multi-Language
- Personalization
- Auto-routing and Offline Sync
- MobileWorker
- Cloud Security
Pricing Info
Pricing Info
iTouchVision Customer Service Software is priced on quote basis, and you should contact the company to have your monthly subscription calculated.
Integrations
Integrations
iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.
Company Email
Contact@iTouchVision.com
Contact No.
Company's Address
Unit 7031, 1 Fore St,
London EC2Y 5EJ
UK
iTouchVision Customer Service Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Visitor tracking
- Audio call
- Screen share
- Internal chat
- Block IP
- Chat translation
- Profanity management
- Typing preview
- Facebook Messenger integration
- Telegram integration
- WhatsApp integration
- Instagram integration
- Pre-chat form
- Codeless bot builder
- Scripted bot
- Self-service bot
- Hybrid bot
- Proactive chat triggers
- Mobile app
- Mobile SDK
- Visitor information
- Chat routing
- Team monitoring
- Customizable chat widget
- Reply recommendations
- Pre-programmed responses
Pricing Info
The basic Zoho SalesIQ plan is free, but there are also few paid enterprise pricing plans that include more users and sales IQ for more websites. You can easily sign up for Zoho Sales IQ free plan here.
Free:
- 1 brand
- Visitor insights (10K visitors/month)
- 100 chat sessions/month
- Canned replies
- Basic visitor information
- Voice note
- File sharing
- Mobile SDK
- Credit card masking
- Integration with Zoho apps
- Integration with CMS and E-commerce platforms
- Desktop apps
- Daily reports (scheduled)
Basic: $7/operator/month billed annually (or $10 billed monthly)
- Everything in FREE plus
- Visitor insights (50K visitors/month)
- 1000 chat sessions/month
- 1 custom chatbot
- Advanced visitor information
- Email signature chat
- Departments
- FAQs
- Articles
- Chat routing
- Chat transfer
- Group chat
- Proactive chat triggers
- Lead scoring and company scoring
- Business hours
- Branding
- Visitor-side chat history
- Click-to-call
- Audio call
- Screensharing
- Third-party integrations
Professional:$12.75/operator/month billed annually (or $17 billed monthly)
- Everything in BASIC plus
- Visitor insights (100K visitors/month)
- Unlimited chat sessions
- 5 custom chatbots
- Facebook Messenger
- NewWhatsApp
- Telegram
- Custom widgets
- Block IP
- Operator chat monitoring
- Weekly and monthly reports (scheduled)
- Real-time reporting
- Apple TV app
Enterprise:$20/operator/month billed annually (or $25 billed monthly)
- Everything in PROFESSIONAL plus
- Visitor insights (200K visitors/month)
- Chat translation
- 10 custom chatbots
- Answer Bot Zia
- Autopilot
- Tags
- Smart suggestions Zia
- Company profile enrichment Zia
- Profanity management
- Integrations with Cloud Telephony and PBX systems
Integrations
Zoho SalesIQ can be enriched with multiple add-ons to integrate with your e-commerce, email marketing, and CMS platforms, and help you track customers in real time. The open developer APIs, however, can help you integrate it with any app or platform you want. These are the most popular integrations:
- Zoho CRM
- Zoho Sites
- Zoho Desk
- Zoho Campaigns
- Zoho Mail
- Zoho Assist
- Zoho Flow
- WordPress
- Facebook Messenger
- Telegram
- Blogger
- Unbounce
- Wix
- Shopify
- Mailchimp
- Clearbit
- Salesforce
- Google Analytics
- Kissmetrics
- Haptik
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zoho SalesIQ is an advanced tool for tracking website visitors and providing live chat support to customers, which helps companies evaluate business opportunities. It is a powerful platform that can offer valuable information like website browsing behavior, customer location, visiting frequency, and more.
Company Email
sales@zohocorp.com
Contact No.
Company's Address
4141 Haciendra Drive
Pleasanton, CA 94588
USA
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Every time you test different Customer Support Software solutions you shouldn’t simply study their list of features and offered pricing packages. Keep in mind the software must be adjusted to your requirements and team so the more flexible their offer the better. Explore which platforms are supported by iTouchVision Customer Service and Zoho SalesIQ and be certain you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, because this might be a deal breaker for many businesses.
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