Compare iCRM vs. iTouchVision Contact Centre

Getting the best CRM Software for your company is difficult with a lot of functions, options, and offers to choose from. On the other hand, relying on our review platform will allow you to streamline the selection steps by showing all key software in a single location. For instance, you can contrast iTouchVision Contact Centre and iCRM for their features and overall scores, in this case, 7.2 and 8.0, respectively. Likewise, you can see which one has higher general user satisfaction rating: 100% (iTouchVision Contact Centre) and 99% (iCRM) to learn which one is better for your organization. Don’t simply buy the software with the most attractive price, but the one that offers the best value. If you need to quickly identify the top CRM Software according to our experts we recommend you take a look at one of these solutions: Zendesk, Freshdesk, HubSpot CRM.
Compare

iCRM

VS

iTouchVision Contact Centre

VS

iCRM screenshot iTouchVision Contact Centre screenshot
Pricing Page

Score

Our Score

5.5 ?

Our Score

7.2 ?

Client Experience

Client Experience

Client Experience

99% ?

Client Experience

100% ?

Pricing

Pricing

by quote

£19.98

Price Scheme

Price Scheme

Quote-based Monthly payment
Full Review

Full Review

General Description

General Description

iCRM is a CRM solution developed by iPercepts that is engineered to handle all your unique CRM requirements and adaptable for easy integration into your existing workflows.
iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.
Easy Links
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Pricing Page

Pricing Page

Learn more about iCRM pricing Learn more about iTouchVision Contact Centre pricing
Integrations

Integrations

iCRM integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • LinkedIn
  • Telephony Software
  • Email
  • SMS
  • ERP’s

No information available.

Popular Clients

Popular Clients

Available Support

Available Support

Phone Live Support
Ticket Training
Live Support
Ticket Training
List of Features

List of Features

iCRM FEATURES

  • Sales Automation
  • Marketing Automation
  • Support Automation
  • user Privilege
  • Reports and Dashboard
  • Scalability

iTouchVision Contact Centre FEATURES

  • Capture a customer’s contact information
  • Capture interactions between your agent and customer
  • Customer reference Number
  • During an interaction, your agent can create several service requests
  • End-to-end customer management
  • Raise service requests while on the phone with your customer
  • Full access to the knowledge management
  • Recorded interactions with the customers
  • Send emails and texts to customer directly
Vendor's Address

Vendor's Address

109, Jaktap Lay-Out, Amar Nagar
Wanadongri, Hingana Road
Nagpur, Maharashtra 440016
India
6-8 Bonhill street London, EC2A 4BX United Kingdom
Available Plans

Available Plans

Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Starter: £19.98 per user/month

  • Service desk
  • 2000+ pre-built forms
  • Web forms
  • 1 GB Storage

Standard: £29.98 per user/month

  • Contact Centre
  • Service Desk
  • Customer Self Service
  • 5 GB Storage

Professional: £69.98 per user/month

  • Case Management
  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

Enterprise: £89.98 per user/month

  • Integration
  • Full Branding
  • Training
  • 25 GB Storage
Available Languages

Available Languages

English English, China, Germany, India, Japan
Phone Number

Phone Number

+91-741-006-7259
Types of Customers

Types of Customers

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Contact Email

Contact Email

info@ipercepts.com contact@iTouchVision.com
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You shouldn’t expect simply a wide array of functionalities and flexible pricing from a credible CRM Software. Almost as significant as key features is a top-notch customer support. You want to ensure that in a situation where you have any questions about iTouchVision Contact Centre or iCRM, or you run into a problem, or perhaps you’ll want to ask for a specific revision or functionality useful to your business you can count on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are offered. It’s also a big plus if you can profit from personal training or at least an FAQ you can use.