iTouchVision Contact Centre
NOAWARDS
YET
Pricing:
Starting from £19.98
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Capture a customer’s contact information
- Capture interactions between your agent and customer
- Customer reference Number
- During an interaction, your agent can create several service requests
- End-to-end customer management
- Raise service requests while on the phone with your customer
- Full access to the knowledge management
- Recorded interactions with the customers
- Send emails and texts to customer directly
Pricing Info
Pricing Info
Starter: £19.98 per user/month
- Service desk
- 2000+ pre-built forms
- Web forms
- 1 GB Storage
Standard: £29.98 per user/month
- Contact Centre
- Service Desk
- Customer Self Service
- 5 GB Storage
Professional: £69.98 per user/month
- Case Management
- Mobile Apps
- Mobile Worker
- 15 GB Storage
Enterprise: £89.98 per user/month
- Integration
- Full Branding
- Training
- 25 GB Storage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.
Company Email
Company's Address
6-8 Bonhill street London, EC2A 4BX United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Sales Automation
- Marketing Automation
- Support Automation
- user Privilege
- Reports and Dashboard
- Scalability
Pricing Info
Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
iCRM integrates with the following business systems and applications:
- Telephony Software
- SMS
- ERP’s
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iCRM is a CRM solution developed by iPercepts that is engineered to handle all your unique CRM requirements and adaptable for easy integration into your existing workflows.
Company Email
Contact No.
Company's Address
109, Jaktap Lay-Out, Amar Nagar
Wanadongri, Hingana Road
Nagpur, Maharashtra 440016
India
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You shouldn’t expect simply a wide array of functionalities and scalable pricing packages from a popular CRM Software. Almost as essential as main features is a top-notch customer support. You want to make sure that in a situation where you have any questions about iTouchVision Contact Centre or iCRM, or you struggle with some problems, or perhaps you’ll need to request a specific update or feature useful to your business you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you can enjoy personal training or at the very least a knowledge base you can use.
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