What is better ISETIA or ManageEngine ServiceDesk Plus? Getting the most effective Contract Lifecycle Management (CLM) Software product is all about cross-checking different solutions and identifying the top program for your specific needs. Our exclusive system provides you with a brief look at the general rating of ISETIA and ManageEngine ServiceDesk Plus. For all round quality and performance, ISETIA scored 8.0, while ManageEngine ServiceDesk Plus scored 8.7. On the other hand, for user satisfaction, ISETIA earned 100%, while ManageEngine ServiceDesk Plus earned 100%.
Below you can also check their functionalities, terms, plans, etc. to determine what software will be more suitable for your situation. An important feature to evaluate is whether the app lets you to toggle on/off restrictions on various types of users to limit the exposure of any critical corporate data.
Our experts made sure to review all popular Construction Management Software products that you can find on the market, but among them these three deserved our special attention: monday.com, Wrike, CoConstruct.
Contact ISETIA for enterprise pricing information and other product details. You can also submit a request for a free demo to see if the software is a perfect fit for your business.
ISETIA integrates with the following business systems and applications:
SAP
Oracle JD Edwards
Microsoft Dynamics AX
Primavera
ASTA
TILOS
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ISETIA is run on a cloud network and offers a portfolio project management solution, which will present clients the opportunity to integrate their projects, documents, and contracts.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
When you select a product that you are sure will work best for your company you shouldn’t just pay attention to what reviewers have to say about it. Quite frequently personal experience with the solution may change, depending on specific preferences and requirements. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each solution to give you a reliable impression of how real users of ISETIA and ManageEngine ServiceDesk Plus estimate their experience with the service. Our algorithm is based on detailed analysis of product mentions on other websites, social media and blogs, so you are going to receive a full and credible overview of what other customers think about each product. In this example ISETIA has a total satisfaction rating at 100% while for ManageEngine ServiceDesk Plus 100% of people claim they had a positive experience with it.
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