What is better Intervals or Glassix? Today’s enterprises require the best Customer Support Software product to stay competitive. On this page we help you with buying the right tool, by allowing you to evaluate Intervals and Glassix down to the very details of their individual features.
It is also possible to check our overall scoring values, which rate the software overall quality and performance. Intervals got a 8.3 score, while Glassix has a score of 8.6. Likewise, you may compare their general user satisfaction rating: 98% (Intervals) against 96% (Glassix). Remember to opt for the solution that best matches your top priorities, not the software with the higher number of features.
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Intervals is offered in seven different plans, each catering to a specific storage size and number of active projects. All plans come with a 30-day trial period. All plans include unlimited users except for the Lite plan. The pricing is different than other software and is more affordable since it is usage based instead of based on the number of people with a login.
Glassix integrates with the following business applications:
Salesforce
Zapier
HubSpot
Oracle CRM
Slack
The software is also equipped with an open API, allowing smooth integration with any product with an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nintendo, Avis, Estee Lauder
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Glassix offers unparalleled customer service automation, employing advanced AI technology to simplify interactions, enhance efficiency, and provide exceptional support experiences.
No Customer Support Software will be perfect enough to solve all the requirements of a company. Though key functionalities of Intervals and Glassix should matter you should also thoroughly examine the integrations offered by each service. In many cases you will already be working with other types of B2B software in your company and it’s much more beneficial to select apps that integrate well with each other. That way you will be able to ensure a reliable exchange of information between your teams and software used, which can considerably reduce time wasted on migrating between one product and the other.
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