What is better Intercom or Tremendous? You have such a wide range of Customer Experience Management Software alternatives in today’s state of that industry that deciding on the best product can be frustrating. On our comparison page, you can easily review the tool, pricing conditions, available plans, and more details of Intercom and Tremendous.
It’s also possible to check their score (8.9 for Intercom vs. 8.9 for Tremendous) and user satisfaction level (96% for Intercom vs. 97% for Tremendous). The scores and ratings give you an overall idea how both of these software products perform. Moreover, find out if the solution can integrate with the company’s current business apps to ensure greater productivity.
At the moment, the leading products in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Tremendous is free to use. There are no platform-associated fees. Funding your Tremendous account and sending rewards and gift cards are free of charge, but there’s a 3% processing fee if you fund your account using credit cards. Physical cards also cost $2 per card.
You can contact the vendor to learn more about these fees.
Aside from API integrations, Tremendous offers out-of-the-box integrations with software such as:
Slack
SurveyGizmo
Qualtrics
Yotpo
Decipher
Typeform
SurveyMonkey
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Poll Everywhere, citibike
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A free-to-use online platform that makes it easier to manage rewards and incentive programs. The software gives businesses three options for rewarding employees: Visa cards, money, and e-gift cards. Employers can opt for physical or digital Visa cards or through ACH and PayPal transfers.
It may not always be sufficient to simply compare Intercom and Tremendous against one another. Although specific functionalities, cost and user comments are all crucial and should be considered when making a final decision, you should also pay attention to the recognition and awards claimed by each solution. In many cases a less popular app may turn out to be an excellent choice that was a winner of many industry awards such as our Experts’ Choice Award which reveals that in spite of lesser market popularity it’s a worthy contender to the products that rule the market.
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